Job Summary:
We're an investment firm looking to acquire an established, well-run business, and we're stepping up our outreach with a polished Outbound Calling Specialist to start conversations with business owners. You will follow up on letters and emails we have already sent, find out whether each owner is open to a confidential discussion, and book qualified calls with our leadership team. Applicants who are mature, articulate phone professionals with sound judgment, a natural conversational style, and the discretion to handle sensitive conversations with care will go far here.
Key Responsibilities:
- - Place outbound calls to business owners from a provided list, referencing our earlier letter or email outreach
- - Introduce our firm professionally and ask whether the owner is open to a confidential conversation about a potential transaction
- - Book 20 to 30 minute calls directly into our leadership team's calendar for interested owners
- - Schedule and manage callbacks and future follow-up dates so no opportunity is missed
- - Log every call in our CRM with an accurate disposition and clear, concise notes
- - Refer substantive questions to our leadership team without discussing price, valuation, or deal terms
- - Handle every conversation with tact and strict confidentiality
- - Learn key industry terms and talking points well enough to hold credible, natural conversations
Mandatory Skills:
- - Proven outbound calling experience with U.S. business owners or senior decision-makers
- - Excellent spoken English with a professional, mature, and conversational phone presence
- - Strong judgment and discretion when handling sensitive or confidential conversations
- - Experience setting appointments and managing callbacks and follow-ups
- - Comfortable logging calls, dispositions, and notes accurately in a CRM
- - Quick learner who is comfortable picking up industry terminology at a working level
- - Dependable internet connection and a quiet, professional calling environment
- - Conscientious, accurate, and able to manage your own workload
- - Strong verbal and written communication skills
Preferred Skills:
- - Experience in M&A, business brokerage, private equity, or deal sourcing outreach
- - Experience calling owners of small and mid-sized businesses
- - Familiarity with CRM platforms such as HubSpot, Salesforce, or Pipedrive
- - Experience booking meetings through tools such as Calendly or Google Calendar
- - Background following up on direct mail or email outreach campaigns
- - Exposure to regulated or specialized service industries
Why Join Us:
You will be the first voice many business owners hear from our firm, and your conversations will directly shape the opportunities our team pursues. We offer a professional, supportive environment, close collaboration with experienced leaders, and real exposure to how business acquisitions come together.