Outbound Call Virtual Assistant

vamasters, Inc.; Naga; On-site; PHP 240,000 - 420,000; Full time

Job summary

vamasters, Inc. is seeking an experienced Outbound Calling Specialist to initiate conversations with business owners. You will follow up on letters and emails, determine openness to confidential discussions, and book qualified calls with our leadership team.

The ideal candidate is a mature, articulate phone professional with sound judgment and the discretion to handle sensitive conversations with care. Strong English is essential.

Qualifications

• Proven outbound calling experience with business owners or senior decision-makers.
• Excellent spoken English with a professional, mature presence.
• Strong judgment and discretion in confidential conversations.
• Experience setting appointments and managing callbacks/follow-ups.
• Ability to log calls and notes accurately in a CRM.
• Quick learner of industry terminology.

Responsibilities

• Place outbound calls to business owners from a provided list.
• Introduce the firm professionally and gauge openness to confidential conversations.
• Book 20–30 minute calls into leadership calendars.
• Schedule callbacks and follow-ups to avoid missed opportunities.
• Log every call with disposition and notes in the CRM.
• Refer substantive questions to leadership; avoid price/terms discussions.
• Maintain tact and confidentiality in all conversations.
• Learn key industry terms to speak credibly.

Skills

Outbound calling

Professional English

Discretion in confidential talks

Appointment setting

CRM logging

Independent work

Tools

HubSpot

Salesforce

Pipedrive

Job description

Job Summary:

Our investment firm is aiming to acquire an established, well-run business, and we're relying on a polished Outbound Calling Specialist to start conversations with business owners. You will follow up on letters and emails we have already sent, learn whether each owner is open to a confidential discussion, and book qualified calls with our leadership team. The ideal candidate is a mature, articulate phone professional with sound judgment, a natural conversational style, and the discretion to handle sensitive conversations with care.

Key Responsibilities:

• Place outbound calls to business owners from a provided list, referring to our earlier letter or email outreach
• Introduce our firm professionally and ask whether the owner is open to a confidential conversation about a potential transaction
• Book 20 to 30 minute calls directly into our leadership team's calendar for interested owners
• Schedule and manage callbacks and future follow-up dates so no opportunity is missed
• Log every call in our CRM with an accurate disposition and clear, concise notes
• Refer substantive questions to our leadership team without discussing price, valuation, or deal terms
• Handle every conversation with tact and strict confidentiality
• Learn key industry terms and talking points well enough to hold credible, natural conversations

Mandatory Skills:

• Proven outbound calling experience with U.S. business owners or senior decision-makers
• Excellent spoken English with a professional, mature, conversational phone presence
• Strong judgment and discretion in sensitive or confidential conversations
• Experience setting appointments and managing callbacks and follow-ups
• Comfortable logging calls, dispositions, and notes accurately in a CRM
• Quick learner who is comfortable picking up industry terminology at a working level
• Reliable internet connection and a quiet, professional calling environment
• Diligent, precise, and able to operate independently
• Strong verbal and written communication skills

Preferred Skills:

• Experience in M&A, business brokerage, private equity, or deal sourcing outreach
• Experience calling owners of small and mid-sized businesses
• Familiarity with CRM platforms such as HubSpot, Salesforce, or Pipedrive
• Experience booking meetings through tools such as Calendly or Google Calendar
• Background following up on direct mail or email outreach campaigns
• Exposure to regulated or specialized service industries

Why Join Us:

You will be the first voice many business owners hear from our firm, and your conversations will directly shape the opportunities our team pursues. We offer a professional, supportive environment, close collaboration with experienced leaders, and real exposure to how business acquisitions come together.