Outbound Banking Sales & Customer Success Pro

CollegeSearch; Hinoba-an; On-site; PHP 201,000 - 290,000; Full time

Job summary

CollegeSearch is looking for an outbound sales professional in the Philippines who adopts a consultative, customer-first mindset to drive lead generation and promote banking products such as credit cards, loans, and insurance.

You will handle inbound queries, ensure accurate information and exceptional service, and focus on activation and retention of customers. You will also share market feedback with cross-functional teams to improve offerings.

Responsibilities

• Lead generation & sales: Conduct outbound calls to prospective customers to promote and sell top-tier banking products like credit cards, loans, and insurance.
• Customer engagement: Handle inbound queries, ensuring customers receive accurate information and exceptional service.
• Activation & retention: Focus on customer retention and activating new services.
• Market insight: Collaborate with teams and share valuable market feedback.

Job description

CollegeSearch is looking for an outbound sales professional in the Philippines who adopts a consultative, customer-first mindset to drive lead generation and promote banking products such as credit cards, loans, and insurance.

You will handle inbound queries, ensure accurate information and exceptional service, and focus on activation and retention of customers. You will also share market feedback with cross-functional teams to improve offerings.