OSS IT Intern (Part-Time): Hands-On Tech Support

KMC Solutions; Mabalacat; On-site; PHP 134,000 - 201,000; Part time

Benefits offered by this job

Pantry access (MadMax Coffee, Fresh Fr

Diverse learning & growth

Cloud HR platform access (Sprout)

Job summary

KMC Solutions is offering an OSS Intern position in a part-time capacity. The role involves providing technical and non-technical end-user support, assisting with system backups, troubleshooting networks and hardware, and updating documentation.

You will engage with staff across levels and gain exposure to enterprise environments while working a flexible shift schedule. No prior work experience is required; candidates must be willing to work non-standard hours and be assigned to multiple

Qualifications

• Excellent customer interface skills.
• Good interpersonal communication skills.
• Strong written and oral communication skills.

Responsibilities

• Assist staff with system backup and maintenance functions.
• Assist in network and hardware troubleshooting.
• Update user and technical documentation.
• Run calls to troubleshoot desktop and PC problems.
• Provide help desk support to staff requiring technical assistance.
• Assist with building and deploying desktop computers and laptops images for deployment.
• Other responsibilities as directed by supervisor.

Skills

Customer interface

Interpersonal communication

Written and oral communication

Education

Bachelor's in Computer Science/IT

Job description

KMC Solutions is offering an OSS Intern position in a part-time capacity. The role involves providing technical and non-technical end-user support, assisting with system backups, troubleshooting networks and hardware, and updating documentation.

You will engage with staff across levels and gain exposure to enterprise environments while working a flexible shift schedule. No prior work experience is required; candidates must be willing to work non-standard hours and be assigned to multiple