OSS Intern: IT Support & Helpdesk (Hybrid)

KMC Solutions; Quezon City; Hybrid; PHP 89,000 - 167,000; Part time

Benefits offered by this job

Hybrid work setup

Competitive salary and benefits

HMO + free dependent

Access to KMC's pantry

Learning & growth opportunities

Cloud HR platform access

Above standard leaves

Job summary

KMC Solutions is seeking an OSS Intern to support staff with system backups, network and hardware troubleshooting, and help desk tasks. This role offers hands-on exposure to desktop deployment and documentation, in a hybrid work setup.

We welcome candidates with a Bachelor's in Computer Science or Information Technology, strong customer interface and communication skills, and willingness to work shifts and at multiple locations.

Qualifications

• Excellent customer interface skills.
• Good interpersonal communication skills.
• Strong written and oral communication.
• Bachelor's degree in Computer Science/Information Technology or equivalent.

Responsibilities

• Assist staff performing system back up and maintenance functions.
• Assist network and hardware troubleshooting.
• Assist in updating user and technical documentation.
• Run calls to troubleshoot desktop and PC problems.
• Provide help desk support to staff requiring technical assistance.
• Assist with building and deploying desktop computers and laptops images for deployment.
• Other responsibilities as directed by supervisor.

Skills

Excellent customer interface skills

Interpersonal communication

Written and oral communication

Education

Bachelor's in Computer Science/Information Technology

Job description

KMC Solutions is seeking an OSS Intern to support staff with system backups, network and hardware troubleshooting, and help desk tasks. This role offers hands-on exposure to desktop deployment and documentation, in a hybrid work setup.

We welcome candidates with a Bachelor's in Computer Science or Information Technology, strong customer interface and communication skills, and willingness to work shifts and at multiple locations.