IT Internship (Academic Requirement Only | With internship allowance)

KMC Solutions; Quezon City; Hybrid; PHP 89,000 - 167,000; Part time

Benefits offered by this job

Hybrid work setup

Competitive salary and benefits

HMO + free dependent

Access to KMC's pantry

Learning & growth opportunities

Cloud HR platform access

Above standard leaves

Job summary

KMC Solutions is seeking an OSS Intern to support staff with system backups, network and hardware troubleshooting, and help desk tasks. This role offers hands-on exposure to desktop deployment and documentation, in a hybrid work setup.

We welcome candidates with a Bachelor's in Computer Science or Information Technology, strong customer interface and communication skills, and willingness to work shifts and at multiple locations.

Qualifications

• Excellent customer interface skills.
• Good interpersonal communication skills.
• Strong written and oral communication.
• Bachelor's degree in Computer Science/Information Technology or equivalent.

Responsibilities

• Assist staff performing system back up and maintenance functions.
• Assist network and hardware troubleshooting.
• Assist in updating user and technical documentation.
• Run calls to troubleshoot desktop and PC problems.
• Provide help desk support to staff requiring technical assistance.
• Assist with building and deploying desktop computers and laptops images for deployment.
• Other responsibilities as directed by supervisor.

Skills

Excellent customer interface skills

Interpersonal communication

Written and oral communication

Education

Bachelor's in Computer Science/Information Technology

Job description

On top of your salary, here are the exciting benefits you can look forward to:

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
• Making sound decision-making and flexibility to ensure team dynamics and productivity.
• Hybrid work setup
• Competitive salary and benefits
• HMO + free dependent
• Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

The main responsibilities of a OSS INTERN include:

• Assist staff performing system back up and maintenance functions
• Assist network and hardware troubleshooting
• Assist in updating user and technical documentation
• Run calls to troubleshoot desktop and PC problems
• Provide help desk support to staff requiring technical assistance
• Assist with building and deploying desktop computers and laptops images for deployment.
• Other responsibilities as directed by supervisor.

Requirements:

• Excellent customer interface skills
• Good interpersonal communication skills
• Strong communications skills, both written and oral

Candidate must possess at least Bachelor's in Computer Science/Information Technology or equivalent

It will also be favorable if you are knowledgeable in:

• Preferably with 300 to 800++ hours (about 1 month+) internship requirements
• Willing to be assigned in multiple locations
• Willing to work on shifting schedule, Holiday, weekends, and Night shift
• No work experience required.