Order Maintenance Coordinator

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 502,000 - 725,000; Full time

Job summary

Schneider Electric in the Philippines seeks an Order Maintenance Specialist to manage order entry, modifications, and status across multiple systems. You will coordinate with internal partners to ensure accuracy, process purchase orders promptly, and uphold KPI targets.

The role requires a Bachelor's degree, strong English communication, and the ability to work hybrid in Rosario, Cavite, with availability for US business hours. Prior order management experience is a plus.

Qualifications

• Minimum a Bachelor's/College Degree in any field.
• Must be willing to work US business hours.
• Prior experience in Order Management is advantageous.

Responsibilities

• Execute order administration functions across Oracle, BFO, SEA, S4, SAP ECC.
• Administer Service Contracts and related activities.
• Own orders and ensure administrative support is delivered.

Skills

English communication

Order management experience

Education

Bachelor's/College Degree

Tools

Oracle

BFO

SEA

SAP ECC

S4

Job description

The Role:

Order Maintenance Specialist

As a part of the Order Services evolution, we are looking at a continued evolution to our order entry and conversion teams. This team will be responsible for managing any day to day order maintenance related issues for pre-existing and booked orders on our scopes. The team will be supporting continuing to maintain those orders as well as their validity. They will also be supporting any requests for PO's not within the scope of booking rules, but within the scope of purchase orders assigned to cost centers.

What will you do

• Executes order administration functions to perform order processing transactions such as order entry, modifications, incompletion log thru Oracle, BFO, SEA, S4, SAP ECC
• Manages and administrates Service Contracts and related activities.
• Takes ownership of all orders, ensures administrative support is carried out.
• Communicates directly with internal customers, AMs, Sales Reps, Field Service, and other cross functional departments to ensure accuracy in orders and to answer general questions regarding services and order status
• Enter Purchase Orders on a timely manner
• Meet the goals set by the team to achieve KPI
• Making sure correct Quotations and Contracts are being used
• Monitor individual backlog by checking pending orders to ensure timely and accurate entry of all orders
• Identify and communicate possible changes to process and procedures to ensure best practices.
• Responsible for managing their personal case queue but also supporting concerns and questions fielded to other case queues
• Available and flexible in scope of communication and training between variable teams and scopes.
• Manage Change orders for their respective scopes
• Manage any types of transactional questions for the scope of order services on PS led orders whether they are service or NSF led.
• Additional responsibilities include filing and continuous cross-training and uptraining in all forms of order entry.
• Candidate must possess at least a Bachelor's/College Degree in any field.
• Must be willing to work during US business hours.
• Must be willing to work on a hybrid setup in Rosario, Cavite.
• Good written and oral English communication skills
• Prior experience in Order Management, an advantage.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits—it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.