A major financial institution is seeking an Operations Platform and L3 Management Head in the Philippines. The role involves overseeing the stability and performance of critical platforms, translating business requirements into technical guidance for developers, and leading incident resolution. Candidates should have 8-10 years of experience in banking systems. This position plays a crucial role in fostering communication between business stakeholders and delivery teams to achieve quality and timely solutions.
Qualifications
8-10 years' experience in banking systems.
Responsibilities
Leads and oversees 3-5 assigned platforms ensuring service stability and performance.
Coordinates end-to-end resolution of production incidents with support teams.
Translates business requirements into technical guidance for developers.
Presents change requests and risk assessments to the Change Management Board.
Leads implementation of platform-related projects, ensuring outcomes are met.
Supports Solution Architects in creating and refining Technical Implementation Plans.
Communicates technical plans and requirements to project sponsors.
Validates production deployment readiness and completion of requirements.
Job description
A major financial institution is seeking an Operations Platform and L3 Management Head in the Philippines. The role involves overseeing the stability and performance of critical platforms, translating business requirements into technical guidance for developers, and leading incident resolution. Candidates should have 8-10 years of experience in banking systems. This position plays a crucial role in fostering communication between business stakeholders and delivery teams to achieve quality and timely solutions.