A leading consulting firm based in the Philippines is seeking an Operations Manager to oversee daily operations of the digital lending platform. The role requires a Bachelor's degree and 3-5 years of experience in a fintech or banking environment. Key responsibilities include supervising loan processing, leading a team, ensuring compliance with regulations, and reporting on operational performance. The ideal candidate will possess excellent leadership and communication skills, with a focus on process improvement and team development.
Qualifications
3–5 years of experience in operations within a fintech, banking, or lending environment.
1–2 years of supervisory or team lead experience preferred.
Strong understanding of loan processing workflows and credit assessment.
Responsibilities
Supervise the end-to-end loan processing cycle.
Lead, coach, and evaluate a team of operations officers.
Ensure all operational activities adhere to relevant financial laws.
Identify workflow gaps and recommend process enhancements.
Prepare operational performance reports.
Skills
Leadership
Problem-solving
Communication
CRM tools familiarity
Attention to detail
Education
Bachelor’s degree in Business Administration, Finance, Banking, or related field
Tools
Online lending systems
CRM tools
Job description
A leading consulting firm based in the Philippines is seeking an Operations Manager to oversee daily operations of the digital lending platform. The role requires a Bachelor's degree and 3-5 years of experience in a fintech or banking environment. Key responsibilities include supervising loan processing, leading a team, ensuring compliance with regulations, and reporting on operational performance. The ideal candidate will possess excellent leadership and communication skills, with a focus on process improvement and team development.