Ops Manager | Work from Office | Night Shift

Cloudstaff Philippines Inc.; Pampanga; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Comprehensive health and lifeinsurance

Leave credits up to 24 per year

Company-provided PC/Laptop and fiber 1

Weekly office perks – Free Coffee, Me

Beer Fridays

VIP lounge and game rooms

Job summary

Cloudstaff Philippines Inc. in Pampanga (Angeles) is seeking an Ops Manager to lead cross-functional teams and design operational strategies. This role is based in the office with a night shift schedule, requiring a strong background in operations and a business administration degree.

Applicants should have 3–5 years in operations management, travel and leisure experience, and proficiency with MS Excel and project management tools. Excellent communication and analytical skills are essential.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 3–5 years of experience in operations management.
• Experience in Travel and Leisure industry.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and software.
• Ability to work in a fast-paced environment.

Responsibilities

• Develop and implement operational strategies to improve efficiency.
• Manage cross-functional teams to achieve company goals.
• Collaborate with senior management to align operations with business objectives.
• Ensure compliance with industry regulations and standards.
• Analyze performance metrics to identify areas for improvement.
• Oversee budget management and resource allocation.
• Facilitate training and development programs for staff.
• Drive continuous improvement initiatives within the organization.

Skills

3–5 years experience in operations

Travel and Leisure experience

Analytical skills

Communication skills

Project management software

Fast-paced work environment

Education

Bachelor's degree in Business Administration

Tools

MS Excel

Salesforce.com

Project management tools

Job description

We’re Hiring: Ops Manager

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered.

Join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role?

Role: Ops Manager

Work Arrangement: Work from Office

Location: Philippines - Pampanga (Angeles)

Schedule: Night Shift

Job Description:

Key Responsibilities

• Develop and implement operational strategies to improve efficiency
• Manage cross-functional teams to achieve company goals
• Collaborate with senior management to align operations with business objectives
• Ensure compliance with industry regulations and standards
• Analyze performance metrics to identify areas for improvement
• Oversee budget management and resource allocation
• Facilitate training and development programs for staff
• Drive continuous improvement initiatives within the organization

Non-negotiable skills and requirements:

• Bachelor's degree in Business Administration or related field
• 3–5 years of experience in operations management
• Must have experience in Travel and Leisure
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Proficiency in project management tools and software
• Ability to work in a fast-paced environment

Preferred Qualifications

• High level proficiency with Microsoft Office applications, High proficiency in MS Excel required
• Hotel/timeshare experience a plus
• A strategic mindset to problem solving and craft win/win solutions.
• Knowledge Timeshare Ware is a plus
• Previous experience using Salesforce.com is a plus

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc. Cloudstaff : Build Your Career, Anywhere Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being. Why Cloudstaff is the #1 Workplace? Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.