Operations Transformation Lead: Banking Process Improvement
RCBC
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Job summary
RCBC Taguig in the National Capital Region invites an Operations Transformation Officer to join our team. You will lead crisis and customer complaint management, perform system/root-cause analysis, and drive process or system improvements to enhance operations efficiency.
The ideal candidate has a background in loan operations systems or an industrial engineering degree, and operates effectively in a mid-senior level, full-time role within the banking industry.
Qualifications
- Strong background with loan operations systems.
- Industrial engineering degree or related qualification.
Responsibilities
- Crisis and customer complaint management.
- System/root-cause analysis.
- Recommend process/system improvements.
Skills
Education
Job description
RCBC Taguig in the National Capital Region invites an Operations Transformation Officer to join our team. You will lead crisis and customer complaint management, perform system/root-cause analysis, and drive process or system improvements to enhance operations efficiency.
The ideal candidate has a background in loan operations systems or an industrial engineering degree, and operates effectively in a mid-senior level, full-time role within the banking industry.
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