Operations Leader - Banking Ops & Risk (Hybrid)

PAN ASIA HR CONSULTING PH INC.; Taguig; Hybrid; PHP 1,000,000 - 1,800,000; Full time

Job summary

PAN ASIA HR CONSULTING PH INC. seeks an experienced Operations leader to manage and develop specialized customer service and operations teams. The role focuses on staffing strategies, regulatory compliance, and risk management within the Operations function.

You will lead cross-functional collaboration, mentor staff, and drive process improvements while ensuring on-time delivery and budget adherence. On-site in BGC/Taguig with hybrid work options, offering growth in a dynamic financial services

Qualifications

• 5+ years in Operations with leadership experience.
• Experience in banking operations or financial services is a plus.

Responsibilities

• Manage and develop specialized customer service and operations teams.
• Develop staffing strategies to meet regulatory guidelines for risk management and compliance.
• Engage stakeholders and internal partners within Operations.
• Lead and coach team members to meet business objectives.

Skills

Team leadership

Operations management

Regulatory compliance

Stakeholder engagement

Training and coaching

Budgeting

Process improvement

Risk management

Education

Bachelor's degree

MBA or related field

Tools

Job description

PAN ASIA HR CONSULTING PH INC. seeks an experienced Operations leader to manage and develop specialized customer service and operations teams. The role focuses on staffing strategies, regulatory compliance, and risk management within the Operations function.

You will lead cross-functional collaboration, mentor staff, and drive process improvements while ensuring on-time delivery and budget adherence. On-site in BGC/Taguig with hybrid work options, offering growth in a dynamic financial services