Operations Transformation Officer

RCBC; Taguig; Presencial; PHP 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

RCBC Taguig in the National Capital Region invites an Operations Transformation Officer to join our team. You will lead crisis and customer complaint management, perform system/root-cause analysis, and drive process or system improvements to enhance operations efficiency.

The ideal candidate has a background in loan operations systems or an industrial engineering degree, and operates effectively in a mid-senior level, full-time role within the banking industry.

Formación

• Strong background with loan operations systems.
• Industrial engineering degree or related qualification.

Responsabilidades

• Crisis and customer complaint management.
• System/root-cause analysis.
• Recommend process/system improvements.

Conocimientos

Loan operations

Educación

Industrial engineering degree

Descripción del empleo

RCBC Taguig, National Capital Region, Philippines

Operations Transformation Officer

Job Summary

• Handling crisis/customer complaint management, system/root cause analysis, recomendends process/system improvements

How will you contribute?

• Handling crisis/customer complaint management, system/root cause analysis, recomendends process/system improvements

What will make you successful?

• Preferably with strong background with loan operations system and/or industrial engineering graduate

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Banking