Operations Support Specialist - Entry Level

Concentrix; Davao City; On-site; PHP 223,000 - 357,000; Full time

Job summary

Concentrix is seeking an Associate, Operations Support for Walmart Marketplace to coordinate support tasks related to operations. You will oversee tasks to completion, report progress to the operations manager, and communicate with outside partners and vendors.

The role involves handling inquiries, organizing operational activities, and supporting cross-functional teams to ensure efficient workflows and partner satisfaction.

Qualifications

• Bachelor's degree in related field or equivalent work experience.
• Strong written and verbal communication skills.
• High attention to detail and professionalism.

Responsibilities

• Participate in planning, development, implementation and support of operational activities.
• Answer incoming calls, refer calls to appropriate person, and take messages.
• Respond to customer questions and requests, resolve complaints, and escalate as needed.
• Identify ways to streamline operational procedures between or within departments.
• Coordinate rewards and recognitions and other employee engagement activities on the floor.

Skills

Communication skills

Attention to detail

Professionalism

Self-starter

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Concentrix is seeking an Associate, Operations Support for Walmart Marketplace to coordinate support tasks related to operations. You will oversee tasks to completion, report progress to the operations manager, and communicate with outside partners and vendors.

The role involves handling inquiries, organizing operational activities, and supporting cross-functional teams to ensure efficient workflows and partner satisfaction.