Operations Support Specialist - Entry Level

Concentrix Philippines; Davao City; On-site; PHP 268,000 - 357,000; Full time

Job summary

Concentrix Philippines is seeking an Associate, Operations Support to coordinate tasks related to Walmart Marketplace operations, handle incoming calls, and relay information to operations managers. You will communicate with outside partners and vendors, help streamline procedures, and support employee engagement activities on the floor.

The ideal candidate has a Bachelor's degree, strong communication, and multi-tasking abilities, with proficiency in Microsoft Office.

Qualifications

• Bachelor's Degree in related field from a four-year college or university with less than two years of relevant experience preferred
• Strong communication skills, both written and verbal
• Strong attention to detail
• Sense of professionalism and ability to develop relationships
• Self-starter, sense of urgency, and works well under pressure
• Ability to multi-task, prioritize, and meet timelines on deliverable items
• Proficient in Microsoft Office

Responsibilities

• Participate in the planning, development, implementation and support of operational activities
• Answer incoming calls, refer calls to appropriate person, and take messages
• Respond to customer questions and requests, resolve complaints, and escalated issues as needed
• Identify ways to streamline operational procedures between or within departments
• Coordinate rewards and recognitions and other employee engagement activities on the floor

Skills

Strong communication

Attention to detail

Professionalism

Relationship building

Self-starter

Multi-tasking & time management

Microsoft Office proficiency

Education

Bachelor's Degree in related field

Tools

Microsoft Office

Job description

Concentrix Philippines is seeking an Associate, Operations Support to coordinate tasks related to Walmart Marketplace operations, handle incoming calls, and relay information to operations managers. You will communicate with outside partners and vendors, help streamline procedures, and support employee engagement activities on the floor.

The ideal candidate has a Bachelor's degree, strong communication, and multi-tasking abilities, with proficiency in Microsoft Office.