Operations Support Coordinator

Hammerjack Pty Ltd; Philippines; On-site; PHP 450,000 - 750,000; Full time

Job summary

Hammerjack Pty Ltd is seeking an Operations Support Coordinator to work with the OPE and Area Managers to document tasks and milestones ensuring on-time, within-budget project delivery.

You will review customer and internal databases (P2 and OFS) for accuracy and coordinate with field personnel to translate crew production data into digital formats for revenue processing. Strong MS Office skills and permitting knowledge are essential.

Qualifications

• 3–5 years of project coordination experience.
• Ability to read maps, drawings and diagrams for project build processes.
• Understanding of permitting processes and where to research permit rules.
• Ability to work with multiple departments including internal and external crews and managers.
• Proficient in Microsoft Office Suite: Word, Excel, Outlook.

Responsibilities

• You will be the liaison and auditor between the customer system (P2), internal system (OFS), and field documentation, while coordinating with Area Managers and OPEs.
• Review customer database (P2) and internal database (OFS) and adjust data for accuracy.
• Work with OPEs to identify tasks and milestones to deliver the project on time and within budget.
• Ensure billing documentation is accurate and provided based on the contract with the customer.
• Translate and input crew production data onto a digital job site print to verify production and capture revenue.
• Escalate issues that could delay or impact project or budget.

Skills

Project Coordination

Data analysis

Maps & diagrams interpretation

Permitting research

MS Office

Cross-functional collaboration

Tools

P2 system

OFS system

Job description

Job Summary:

As an Operations Support Coordinator, you will work closely with the OPE to identify and document tasks to deliver the project on time and within the budget.

Key Responsibilities:

• You will be the liaison and auditor between the customer system (P2), internal system (OFS), and the documentation provided from the field personnel. Additionally, in conjunction with Area Managers and OPE's, the Project Coordinator will assist with both internal and external representation for customer requests.
• Review customer database (P2) and internal database (OFS) and make adjustments as needed to ensure accurate data is being maintained.
• Work closely with the OPE's to identify and document tasks and milestones that are required to deliver the project on time and within budget
• Ensure that all billing documentation is accurate and provided based on the contract with the customer
• Translate and input crew production data onto a digital job site print to verify completed production for our customer and to capture revenue for processing
• Escalate issues and potential issues that could delay or impact project and or budget

Qualifications

• 3-5 years experience in Project Coordination
• You have the ability to read and understand maps, drawings and diagrams for project build process
• You have an understanding of the permitting process and where to research for permit rules and regulations
• You are able to work with different departments; both internal and external work crews and managers
• You are proficient with Microsoft Office Suite – Word, Excel, Outlook
• You are a practical and conceptual thinker as related to project descriptions and needs
• You…