Operations Support Coordinator

Wimmer Solutions; Quezon City; On-site; PHP 360,000 - 600,000; Full time

Job summary

Wimmer Solutions is seeking an Operations Support Coordinator in Metro Manila to work with the OPE and field personnel. You will document tasks and milestones to keep projects on time and within budget, while ensuring accurate billing and data integrity across P2 and OFS systems.

The role requires 3-5 years in project coordination, strong organizational skills, and proficiency in MS Office. Collaboration with Area Managers and various departments is essential in a fast-paced environment.

Qualifications

• 3-5 years of experience in Project Coordination.
• Ability to read and understand maps, drawings and diagrams for project build process.
• Understanding of the permitting process and where to research permit rules and regulations.
• Ability to work with different departments; internal and external crews and managers.
• Proficient with Microsoft Office Suite - Word, Excel, Outlook.

Responsibilities

• Be the liaison and auditor between the customer system (P2), internal system (OFS), and documentation from field personnel.
• Assist with internal and external representation for customer requests with Area Managers and OPEs.
• Review customer database (P2) and internal database (OFS) and adjust data for accuracy.
• Collaborate with OPEs to identify and document tasks and milestones to deliver on time and within budget.
• Ensure all billing documentation is accurate and provided per the customer contract.
• Translate and input crew production data onto a digital job site print to verify production and revenue for processing.
• Escalate issues that could delay or impact project or budget.

Skills

Project coordination

Organizational skills

Stakeholder communication

Tools

Microsoft Office

Job description

About the role

As an Operations Support Coordinator, you will work closely with the OPE to identify and document tasks to deliver the project on time and within the budget.

Key responsibilities

• Be the liaison and auditor between the customer system (P2), internal system (OFS), and the documentation provided from the field personnel
• Assist with both internal and external representation for customer requests in conjunction with Area Managers and OPE's
• Review customer database (P2) and internal database (OFS) and make adjustments as needed to ensure accurate data is being maintained
• Work closely with the OPE's to identify and document tasks and milestones that are required to deliver the project on time and within budget
• Ensure that all billing documentation is accurate and provided based on the contract with the customer
• Translate and input crew production data onto a digital job site print to verify completed production for our customer and to capture revenue for processing
• Escalate issues and potential issues that could delay or impact project and/or budget

About you

• 3-5 years' experience in Project Coordination
• Ability to read and understand maps, drawings and diagrams for project build process
• Understanding of the permitting process and where to research for permit rules and regulations
• Ability to work with different departments; both internal and external work crews and managers
• Proficient with Microsoft Office Suite - Word, Excel, Outlook
• Practical and conceptual thinker as related to project descriptions and needs
• Strong organizational skills and excellent verbal, written, phone, and interpersonal skills
• Ability to work in a fast-paced high-volume work environment