Operations Supervisor

2GO Group; Puerto Princesa; On-site; PHP 600,000 - 900,000; Full time

Job summary

2GO Group is seeking a seasoned logistics operations leader to oversee truck fleet management, equipment allocation, and scheduling for on-time deliveries. You will coordinate with Documentation and other departments to ensure accurate billings, chassis inventory, and production of management reports.

The role requires at least five years in logistics, a Bachelor's degree (Engineering/Business preferred), and strong leadership, problem-solving, and cost-control skills.

Qualifications

• Minimum five years’ experience in logistics/ops management.
• Bachelor's Degree; Engineering or Business course preferred.

Responsibilities

• Plan and execute equipment and manpower allocation to meet delivery SLA.
• Develop and implement operational policies to comply with requirements.
• Ensure on-time submission of PODs for timely billing and KPI reporting.
• Optimize equipment utilization for cost efficiency.
• Coordinate with customers on operational setup and address issues.
• Negotiate contracts/rates with suppliers to meet service levels and costs.
• Prepare and manage department budget and KPIs.
• Submit claims-related documents on time for billing.
• Manage Ops Revolving fund and ensure SLA compliance.
• Coordinate with internal customers to resolve pickup/delivery issues.
• Supervise day-to-day operations to meet SLA.

Skills

Leading Teams

Growth Mindset

Innovation

Logistics/Supply Chain

Computer Aptitude

Transport Refrigeration

Problem Solving

Education

Bachelor's Degree

Engineering/Business Course

Job description

Job Description:

Here’s the difference you’ll make

You will be responsible for truck fleet management and equipment and manpower allocation. Part of the function includes the dispatch of containers (dry van, reefers, and isotanks) and trucks for pick-ups and deliveries to meet the required delivery date of customers, and collation of billings documents in coordination with Documentation Department. You are also to assume responsibility in managing chassis inventory, container allocation, and production of various operational and management reports.

What You’ll Do

• Plans and execute equipment and manpower allocation to ensure on time pick-up and delivery to customers - 100% Compliance to customer SLA
• Develops operational policies and procedures to comply with customer and/or regulatory requirements - No incident of non-compliance
• Ensures on-time submission of PODs for timely billing to customers - POD Compliance
• Optimizes equipment utilization to achieve cost efficiency - Equipment Utilization and Turn-around
• Coordinates with customers to discuss operational set-up and/or operational issues. Develop corrective/preventive actions - 100% Compliance to customer SLA
• Negotiates contract/rates with suppliers to ensure management of service levels and achieve cost efficiency - Budget KPI
• Formulates and manages department budget - Budget KPI
• Prepares operational and management reports - KPI/KRA
• Ensures on-time submission of Claims related documents -KPI/KRA
• Management of Ops Revolving fund - 100% Compliance to SLA
• Coordinate with internal customers to address pick-up/delivery/vessel ops issues - No incident of non-compliance
• Supervise day-to-day operations - 100% Compliance to SLA

You’ll thrive in this role if you

Educational Background

• Bachelor's Degree
• Engineering/Business Course

Professional Experience

• Minimum five years’ experience

Competencies, Skills, Knowledge And Abilities

Leadership Competencies

• Leading Teams
• Growth Mindset
• Innovation

Technical Competencies

• Logistics/Supply Chain/Cold chain/Liquid Transport
• Computer Aptitude
• Transport Refrigeration/Liquid Transport

Others

• Problem Solving and Decision Making

License / Certificate

• ISO / TESDA / Six Sigma

What’s In It For You at 2GO?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.

Requirements