Operations Supervisor

Royal Cargo Inc.; Dasmariñas; On-site; PHP 400,000 - 600,000; Full time

Job summary

Royal Cargo Inc. in Dasmariñas, Philippines, is hiring for a warehouse operations professional to support a cold storage facility. The role focuses on coordinating manpower, maintaining inventory accuracy, and ensuring GMP, FEFO, safety, and 5S compliance across warehouse processes.

You will work closely with warehouse, inventory management, and client teams to ensure safe, timely, and efficient operations and provide timely reports and client support.

Qualifications

• Bachelor’s degree or college-level education required.
• Minimum five years experience in warehouse operations, preferably cold storage.
• Proficiency with MS Office; strong interpersonal and communication skills.

Responsibilities

• Monitor manpower requirements for daily warehouse operations.
• Train and guide new personnel on warehouse procedures.
• Ensure GMP, safety practices, 5S, internal policies and quality procedures are followed.
• Ensure FEFO procedures are followed for stock issuances.
• Coordinate unloading of incoming containers and deliveries on time.
• Work with inventory management to complete physical count reconciliations.
• Maintain inventory sign-off documents and reports.
• Investigate and resolve short, damaged, or excess items during stock receiving and releasing.
• Participate in monthly client inventory counts.
• Provide daily warehouse pallet utilisation reports.
• Address client concerns and promote positive interactions.
• Verify information on incoming/outgoing documents and coordinate requirements with clients.
• Act as back-up inventory checker when needed.
• Perform other tasks assigned by superiors.

Skills

Interpersonal communication

Inventory accuracy

Attention to detail

Client communication

Education

College degree or college-level

Tools

MS Office Applications

Forklift operation

Job description

About the role

Support the smooth and compliant operation of a cold storage warehouse by coordinating manpower, maintaining inventory accuracy, ensuring GMP and FEFO procedures are followed, and delivering responsive service to clients. This role works closely with warehouse, inventory management, and client teams to maintain safe, timely, and efficient warehouse operations.

Key responsibilities

• Monitor manpower requirements for daily warehouse operations.

• Train and guide new personnel on warehouse procedures.

• Ensure GMP, safety practices, 5S programs, internal policies, and quality-related procedures are implemented throughout the warehouse.

• Ensure all stock issuances follow FEFO procedures.

• Ensure incoming container vans and truck deliveries are unloaded accurately and on time.

• Work closely with the inventory management team to complete and close physical count inventory reconciliations within agreed timelines.

• Maintain inventory sign-off documents and reports for the immediate superior.

• Participate in investigations and resolve cases involving short, damaged, or excess items during stock receiving and releasing.

• Participate in monthly inventory counts for all clients.

• Provide daily warehouse pallet utilisation reports.

• Assist with client concerns and queries while promoting positive client interactions.

• Verify the accuracy of information on incoming and outgoing advice and coordinate with clients to clarify requirements.

• Act as a back-up co-inventory checker when necessary.

• Perform other relevant tasks assigned by superiors from time to time.

What we're looking for

• College graduate or college-level candidate.

• At least five years of experience in warehouse Operations, particularly cold storage

• Knowledgeable of MS Office Applications

• Good interpersonal and communication skills.

• Ability to operate forklift equipment, with NC2 Certification in Material Handling Equipment

• Strong attention to detail and commitment to inventory accuracy, safety, quality, and timely warehouse service.