Lead Warehouse Manager

sysgen rpo; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

sysgen rpo seeks a Lead Warehouse Manager to oversee cold chain warehouse operations across branches, ensuring quality, safety, and regulatory compliance. You will lead warehouse teams including Safety Officers and QA personnel while driving continuous improvement.

The role focuses on optimizing inventory, implementing FEFO/FIFO, and maintaining HACCP and GMP standards in a dynamic FMCG distribution environment.

Qualifications

• Bachelors degree in business, industrial engineering, logistics or related field.
• 5 years of warehouse operations management in cold chain or cold storage, preferably in 3PL or FMCG distribution.
• Hands-on experience in EHS/compliance such as Safety Officer, PCO, ISO Lead Auditor or equivalent.
• Strong knowledge of cold chain operations, inventory management, FEFO/FIFO, and performance metrics.
• Familiarity with HACCP, GMP, and quality, environmental, health and safety systems.
• Proven leadership in managing teams across multiple functions.

Responsibilities

• Oversee daily chilled and frozen warehouse operations including receiving, storage, picking, staging, and dispatch with adherence to cold storage temperature standards.
• Manage capacity, space utilization, inventory accuracy, stock rotation (FEFO/FIFO).
• Monitor KPIs such as inventory accuracy, OTIF, fill rate, and loss/damage rates.
• Lead warehouse managers, Safety Officers, Security Officers, and QA personnel in quality, safety and compliance.
• Ensure compliance with HACCP, GMP, ISO/EHS frameworks; lead internal audits and CAPA.
• Coordinate maintenance, safety, and equipment reliability with relevant departments.
• Manage manpower planning, performance management, coaching, and training for teams.
• Track labor, overtime and costs; implement cost optimization and process improvements.
• Prepare timely operational and compliance reports for management and customers.

Skills

Leadership

Analytical

Communication

Excel

Problem solving

Education

Bachelors in Business/IE/Logistics

Tools

SAP

WMS/ERP

Job description

About the Job:

We are looking for an experienced Lead Warehouse Manager - Operations & Compliance to oversee cold chain warehouse operations, ensure compliance with quality and safety standards, and lead warehouse management and EHS functions across multiple branches.

Job Responsibilities:

• Oversee daily chilled and frozen warehouse operations, including receiving, storage, picking, staging, and dispatch, ensuring compliance with cold storage temperature standards.
• Manage warehouse capacity, space utilization, inventory accuracy, and stock rotation using FEFO/FIFO procedures.
• Monitor warehouse performance indicators, including inventory accuracy, OTIF, fill rate, and damage or loss rates.
• Manage key account relationships and ensure operational performance meets customer service and compliance requirements.
• Lead warehouse managers, Safety Officers, Security Officers, and PCO/QA personnel in maintaining operational, quality, environmental, health, and safety standards.
• Ensure compliance with food safety and quality standards, including HACCP, GMP, and relevant ISO/QMS/EHS frameworks.
• Lead internal audits, corrective and preventive actions (CAPA), incident investigations, and compliance reporting.
• Ensure proper implementation of sanitation, safety, security, and emergency preparedness procedures.
• Coordinate with relevant departments on equipment safety, repairs, and preventive maintenance.
• Manage manpower planning, performance management, coaching, training, and employee development.
• Monitor labor, overtime, and operating costs while implementing cost reduction and process improvement initiatives.
• Prepare accurate and timely operational and compliance reports for management and customers.
• Ensure continuous warehouse operations and excellent customer service across assigned branches.

Job Qualifications:

• Graduate of Business Management, Industrial Engineering, Logistics/Supply Chain, or a related course.
• 5 years of warehouse operations management experience in cold chain or cold storage, preferably in a 3PL or FMCG distribution environment.
• Hands-on experience in EHS and compliance, such as Safety Officer, Pollution Control Officer (PCO), ISO Lead Auditor, or equivalent.
• Strong knowledge of cold chain warehouse operations, inventory management, FEFO/FIFO, and warehouse performance metrics.
• Familiarity with HACCP, GMP, and quality, environmental, health, and safety management systems.
• Proven leadership experience in managing teams, developing supervisors, and coordinating across multiple functions.
• Strong analytical, problem-solving, communication, interpersonal, and organizational skills.
• Proficient in MS Office applications, particularly Excel and PowerPoint.
• Knowledge of SAP and WMS/ERP systems is highly preferred