Operations Supervisor

Deutsche Post DHL; Calabarzon; On-site; Confidential; Full time

Job summary

Deutsche Post DHL in the Philippines is seeking a Warehouse Supervisor to oversee daily warehouse and logistics activities, ensuring safety, accuracy, and productivity.

You will monitor receiving, storage, picking, packing, and shipping; drive process improvements, manage inventory, and lead a team to meet performance targets while maintaining compliance with HSE and company policies.

Qualifications

• Proven supervisory or team leadership experience in warehouse/logistics/manufacturing.
• Strong knowledge of warehouse management systems (WMS) and logistics operations.
• Excellent organizational and time management skills with multitasking ability.
• Demonstrated ability to lead, motivate and develop team members.
• Solid understanding of health, safety and environmental (HSE) regulations and best practices.
• Strong communication and interpersonal skills across all levels of the organization.
• Problem-solving mindset with focus on continuous improvement and efficiency.
• Attention to detail and accuracy in record-keeping and reporting.
• Proficiency in Microsoft Office and logistics software systems.

Responsibilities

• Supervise and coordinate daily activities of warehouse and logistics staff.
• Monitor receiving, storage, picking, packing and shipping operations.
• Ensure compliance with company policies, procedures and regulatory requirements.
• Manage and track inventory levels; organize stock rotation and records.
• Identify inefficiencies and implement process improvements to boost productivity and cut costs.
• Maintain and enforce health and safety standards with regular inspections.
• Train, mentor and develop team members; provide feedback and performance management.
• Communicate with management, other departments and clients to resolve issues and meet targets.
• Prepare reports on operational performance, incidents and key metrics for senior management.
• Ensure quality control standards are met for all warehouse operations and deliverables.

Skills

Team leadership

WMS knowledge

Organizational skills

HSE awareness

Communication

Process improvement

Record keeping

MS Office

Multitasking

Tools

WMS software

Logistics software

MS Office

Job description

About us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

• Supervise and coordinate the daily activities of warehouse and logistics staff to ensure efficient operations and adherence to safety protocols
• Monitor warehouse operations including receiving, storage, picking, packing and shipping of goods
• Ensure compliance with company policies, procedures and regulatory requirements
• Manage and track inventory levels, organizing stock rotation and maintaining accurate records
• Identify operational inefficiencies and implement process improvements to increase productivity and reduce costs
• Maintain and enforce workplace health and safety standards, conducting regular inspections and audits
• Train, mentor and develop team members, providing constructive feedback and performance management
• Communicate effectively with management, other departments and clients to resolve issues and meet operational targets
• Prepare reports on operational performance, incidents and key metrics for senior management
• Ensure quality control standards are met for all warehouse operations and deliverables

Requirements

• Proven supervisory or team leadership experience in a warehouse, logistics or manufacturing environment
• Strong knowledge of warehouse management systems (WMS) and logistics operations
• Excellent organizational and time management skills, with the ability to multitask and priorities effectively
• Demonstrated ability to lead, motivate and develop team members
• Sound understanding of health, safety and environmental (HSE) regulations and best practices
• Strong communication and interpersonal skills with the ability to liaise across all levels of the organization
• Problem-solving skills with a focus on continuous improvement and operational efficiency
• Attention to detail with a commitment to maintaining accuracy in record-keeping and reporting
• Proficiency in Microsoft Office applications and experience with logistics software systems
• Flexibility and willingness to adapt to changing operational demands