Operations Pro: O2C, Invoicing & ERP

StaffRight Careers; Philippines; On-site; PHP 558,000 - 670,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Sick leave

Rewards program

Job summary

StaffRight Careers is seeking an Operations Associate to own the Order-to-Cash pipeline and day-to-day operations for a fast-growing brand. You’ll manage orders across Amazon, Walmart, and wholesale, handle invoicing and collections, and help streamline workflows.

The role requires 2+ years in operations or admin, experience with ERP/inventory systems and QuickBooks Online, and the ability to work US Pacific Time (7:00 AM – 3:45 PM PT) from the Philippines.

Qualifications

• 2+ years of hands-on experience in operations, order management, or administrative support (CPG, ecommerce, or food & beverage background highly preferred)
• Proven proficiency with ERP/inventory systems (DOSS, NetSuite, Cin7, Fishbowl, or similar) and QuickBooks Online
• Direct experience navigating Amazon Seller Central and Walmart Marketplace account upkeep and claim filings
• Excellent written and verbal English communication skills, especially for firm yet professional payment collections and customer support
• A strong habit of double-checking system output, noticing data discrepancies, and digging into the root cause of issues
• Available to work full-time during US Pacific Time: 7:00 AM – 3:45 PM PT (Graveyard shift in the Philippines)
• Available to start within 2 weeks from job offer

Responsibilities

• Own Order Processing & Fulfillment: Manage daily order queues in our ERP system (DOSS), fix order sync exceptions, monitor stock levels, and coordinate closely with warehouse and logistics partners to prevent stockouts.
• Drive Invoicing & AR Collections: Ensure fulfilled orders are invoiced accurately on time, maintain aging reports, execute firm yet friendly payment follow-ups, and reconcile accounts in QuickBooks.
• Streamline Operations & Support: Respond to routine order and shipment inquiries, keep clean financial/inventory records, document operational SOPs, and identify workflow bottlenecks for future automation.
• Manage Marketplace & Wholesale Admin: Reconcile inbound marketplace shipments (Amazon/Walmart), file claims, complete new wholesale account paperwork, track product lot/expiry dates, and assist with month-end transaction coding.

Skills

Order management

ERP systems

QuickBooks Online

Amazon Seller Central

Walmart Marketplace

English communication

Data accuracy

Problem solving

Tools

DOSS

NetSuite

Cin7

Fishbowl

Time Doctor

SharePoint

Outlook

Google Workspace

Slack

Job description

StaffRight Careers is seeking an Operations Associate to own the Order-to-Cash pipeline and day-to-day operations for a fast-growing brand. You’ll manage orders across Amazon, Walmart, and wholesale, handle invoicing and collections, and help streamline workflows.

The role requires 2+ years in operations or admin, experience with ERP/inventory systems and QuickBooks Online, and the ability to work US Pacific Time (7:00 AM – 3:45 PM PT) from the Philippines.