Operations Planning & Control Officer (Supermarket & Department Store)

Newstar Shopping Mart Inc.; Philippines; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

SSS/Philhealth/Pag-IBIG

Holiday pay

Paid training

Communication allowance

HMO benefits

Quarterly KPI incentive

Year-end loyalty award

Year-end party with raffles

Service incentive leave

Leave conversion

Birthday incentive

Merch discounts

Career advancement

Company events

Job summary

Newstar Shopping Mart Inc. is seeking a results-driven Operations Planning & Control Officer to strengthen retail operations across our stores. You will conduct store audits, monitor SOP adherence, and analyze performance data to drive improvements and ensure compliance with company standards.

The role requires coordinating with department heads, preparing actionable reports in Excel, and traveling to branches as needed to support planning, KPI monitoring, and cost-efficiency initiatives.

Qualifications

• Bachelor's degree in business administration or related field.
• 2-3 years experience in retail operations, audit, planning, or process improvement.
• Strong analytical and problem-solving skills.
• Proficient in MS Excel, Word, and PowerPoint.
• Knowledge of inventory management and retail systems is an advantage.

Responsibilities

• Conduct store audits (operations, inventory, documentation, compliance).
• Monitor SOP adherence and internal control effectiveness.
• Identify discrepancies, risks, and process gaps.
• Prepare audit and performance reports with actionable recommendations.
• Analyze inventory, sales, and operational data using Excel/Google Sheets.
• Support operational planning and KPI monitoring.
• Recommend process improvements and cost-efficiency initiatives.
• Conduct training and coaching for store teams.
• Coordinate with department heads to ensure operational alignment.
• Travel to branches as needed.

Skills

Analytical

Detail-oriented

Problem solving

MS Excel

Data analysis

Education

Bachelor's degree in business administration or related field

Tools

MS Excel

MS Word

PowerPoint

Retail systems

Job description

Job description:

Job Benefits:

• SSS/Philhealth/Pag-IBIG Contributions

• Holiday Pay

• Paid Training

• Communication Allowance

• HMO Insurance Benefits

• Quarterly KPI Incentive

• Year-End Loyalty Award & Incentive

• Year-End Awarding Party with Raffles & Prizes

• Service Incentive Leave

• Yearly Leave Conversion

• Birthday Incentive

• Up to 10% Merch Discounts

• Career Advancement Programs

• Company Events and Engagement Programs

Job Summary

We are looking for a results-driven Operations Planning & Control Officer to support operational excellence across our retail branches. This role is responsible for conducting store audits, monitoring performance, analyzing data, improving processes, and ensuring compliance with company standards and internal controls.

Key Responsibilities

• Conduct store audits (operations, inventory, documentation, compliance)

• Monitor SOP adherence and internal control effectiveness

• Identify discrepancies, risks, and process gaps

• Prepare audit and performance reports with actionable recommendations

• Analyze inventory, sales, and operational data using Excel/Google Sheets

• Support operational planning and KPI monitoring

• Recommend process improvements and cost-efficiency initiatives

• Conduct training and coaching for store teams

• Coordinate with department heads to ensure operational alignment

• Travel to branches as needed

Qualifications

• Graduate of any business administration courses or related field

• 2-3 years experience in retail operations, audit, planning, or process improvement

• Strong analytical and problem-solving skills

• Proficient in MS Excel, Word, and PowerPoint

• Knowledge of inventory management and retail systems is an advantage

• Detail-oriented, organized, and able to work independently

• Willing to travel / field work.