Operations Manager (Travel and Tours Industry)

Gladex Travel and Tours Corp.; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Gladex Travel and Tours Corp. is seeking an experienced Sales Leader to drive the organization’s revenue growth and expand market presence from its Manila base. You will oversee the sales team, develop strategic plans, and ensure strong customer relationships for sustainable business performance.

The role demands a proven track record in leading sales teams, negotiating effectively, and delivering aggressive targets while leveraging CRM systems and sales reporting tools to inform decisions.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience as a Sales Manager or Sales Head.
• Strong leadership, negotiation, and communication skills.
• Excellent strategic planning and analytical abilities.
• Experience in setting and achieving aggressive sales targets.
• Proficient in CRM systems and sales reporting tools.

Responsibilities

• Develop and implement strategic sales plans aligned with company goals.
• Lead, coach, and manage the sales team to achieve individual and team targets.
• Set sales goals, KPIs, and performance metrics.
• Monitor sales performance and prepare regular sales reports and forecasts.
• Identify new business opportunities, markets, and partnerships.
• Build and maintain strong relationships with key clients and stakeholders.
• Collaborate with Marketing, Operations, and Finance to optimize sales processes.
• Analyze market trends, competitor activities, and customer needs.
• Ensure pricing strategies, contracts, and negotiations are handled effectively.
• Manage sales budgets and ensure cost-effective operations.

Skills

Leadership

Negotiation

Communication

Strategic planning

Analytical abilities

CRM systems

Sales reporting

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Job description

Job description:

Responsible for leading and managing the overall sales strategy of the organization to drive revenue growth, expand market presence, and achieve company targets. This role oversees the sales team, develops strategic sales plans, and ensures strong customer relationships and sustainable business performance.

Key Responsibilities

• Develop and implement strategic sales plans aligned with company goals
• Lead, coach, and manage the sales team to achieve individual and team targets
• Set sales goals, KPIs, and performance metrics
• Monitor sales performance and prepare regular sales reports and forecasts
• Identify new business opportunities, markets, and partnerships
• Build and maintain strong relationships with key clients and stakeholders
• Collaborate with Marketing, Operations, and Finance to optimize sales processes
• Analyze market trends, competitor activities, and customer needs
• Ensure pricing strategies, contracts, and negotiations are handled effectively
• Manage sales budgets and ensure cost-effective operations

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field
• Proven experience as a Sales Manager or Sales Head
• Strong leadership, negotiation, and communication skills
• Excellent strategic planning and analytical abilities
• Experience in setting and achieving aggressive sales targets
• Proficient in CRM systems and sales reporting tools

Skills & Competencies

• Leadership and people management
• Strategic and results-driven mindset
• Strong decision-making skills
• Customer-focused approach
• Excellent presentation and interpersonal skills
• Working Conditions