Operations Manager (Senior)

HRTx Inc; Mandaluyong; On-site; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Signing Privilege

Transportation Allowance

Mobile Allowance

15 VL / 15 SL

Annual Performance Bonus (up to 2x Bas

ic Salary

HMO with Medicine Reimbursement

Life & Accident Insurance

Job summary

HRTx Inc. is seeking a Senior Operations Manager in Mandaluyong to lead multi-store restaurant operations onsite. The role emphasizes BOH management, food safety, and rigorous adherence to brand standards to ensure guest satisfaction and profitability.

You will oversee NSO activity, drive KPIs across stores, and mentor Operations Managers to uphold performance and service quality in a fast-paced casual dining environment.

Qualifications

• 10+ years of restaurant operations leadership experience.
• Strong background in high-volume casual dining operations.
• Proven NSO (New Store Openings) expertise.
• Expertise in BOH/kitchen operations and food safety.
• Strong leadership and people management skills.

Responsibilities

• Oversee day-to-day ops across multiple stores.
• Lead NSO initiatives and ensure smooth openings.
• Drive profitability, labor productivity, food cost, and inventory.
• Ensure restaurant safety and compliance with brand standards.
• Coach and develop Operations Managers and Store Leaders.
• Collaborate with HR, QA, Supply Chain, and Training.

Skills

Restaurant ops leadership

NSO experience

BOH operations

Food safety & inventory

People management

Cross-functional collaboration

Job description

Senior Operations Manager
Location: Mandaluyong
Work Setup: Onsite
Work Schedule: Monday to Friday

Job Summary

The Senior Operations Manager is responsible for leading and overseeing multi-store restaurant operations, including New Store Openings (NSO), to ensure strong operational performance, profitability, food quality, and exceptional guest experience. This role is highly focused on Back-of-House (BOH) operations, kitchen management, food safety, and operational discipline to ensure consistent execution of brand standards across all stores.

Key Responsibilities

Restaurant Operations & Store Expansion

• Oversee day-to-day restaurant operations across multiple store locations.
• Lead and support New Store Openings (NSO), ensuring smooth operational setup and launch execution.
• Ensure operational readiness and compliance with company standards across all branches.

Operational Performance & Profitability

• Drive sales growth, profitability, and operational efficiency across assigned stores.
• Monitor key business metrics including labor productivity, food cost, inventory, and overall store performance.
• Implement strategies to improve operational effectiveness and maximize business results.

BOH Operations & Food Safety

• Ensure strict compliance with food quality, kitchen operations, sanitation, and food safety standards.
• Maintain consistency in BOH execution, inventory management, and operational discipline.
• Conduct regular operational audits and corrective action implementation.

Leadership & Team Development

• Lead, coach, and develop Operations Managers and Store Leaders.
• Promote high-performance culture through coaching, accountability, and leadership support.
• Ensure operational teams are aligned with company goals and service standards.

Cross-Functional Collaboration

• Work closely with HR, QA, Supply Chain, and Training teams to support operational requirements.
• Coordinate staffing, training, supply availability, and quality initiatives across stores.
• Ensure alignment between operational execution and business objectives.

Requirements

• At least 10+ years of experience in restaurant operations leadership.
• Strong background in high-volume casual dining operations.
• Proven experience handling both restaurant operations and New Store Openings (NSO).
• Strong expertise in Back-of-House (BOH) and kitchen operations.
• Knowledgeable in food safety, inventory management, and operational systems.
• Strong leadership, people management, and operational execution skills.

Compensation & Benefits

• Signing Privilege
• Transportation Allowance
• Mobile Allowance
• 15 VL / 15 SL
• Annual Performance Bonus (up to 2x Basic Salary)
• HMO with Medicine Reimbursement
• Life & Accident Insurance