Operations Manager | Hybrid | Ortigas | Night Shift | Weekends Off | Day 1 HMO

Emapta; Mandaluyong; Hybrid; PHP 2,160,000 - 3,360,000; Full time

Benefits offered by this job

HMO coverage

Competitive salary

Fixed weekends off

Hybrid work

Ortigas location

Salary advance

Upskilling courses

Office gyms access

Lifestyle perks

Referral incentives

Govt benefits

Annual leave 20

Job summary

Emapta Philippines is seeking an experienced Operations Manager to guide offshore supply chain operations that support healthcare delivery. You will oversee cross‑functional teams, strengthen service quality, and improve processes across master data, accounts payable, purchasing, contracts, pricing, and reporting.

This full‑time role is hybrid with onsite work in Ortigas, Manila. Requirements include 7–10 years of leadership in complex operations, familiarity with Workday, Oracle, SAP and Power

Qualifications

• 7–10 years of progressive operations leadership experience.
• Proven background leading cross-functional offshore teams.
• Hands-on with enterprise platforms and BI reporting.
• Strong communication with senior stakeholders across geographies.

Responsibilities

• Direct the daily delivery of a cross-functional offshore team supporting supply chain operations.
• Plan workforce coverage, assign workloads, manage schedules, and coach team members.
• Coordinate with US-based teams to ensure alignment across locations.
• Oversee data domains including master data, AP, purchasing, contracts, pricing, and reporting.
• Review Power BI outputs and ensure accurate business reporting.
• Monitor invoices, PO activity, and supplier pricing updates.
• Lead continuous improvements and automation opportunities.

Skills

Cross-functional leadership

People management

Stakeholder communication

Strategic thinking

Problem solving

Education

Bachelor's in Business / Ops Management / SCM

Master's degree (advantage)

Tools

Workday

Oracle

SAP

Power BI

Job description

Supply Chain Excellence Across Complex Hospital and Healthcare Operations

Guide offshore supply chain operations that support exceptional healthcare delivery and sustainable organizational performance. The Operations Manager oversees cross-functional teams, strengthens service quality, and improves processes across master data, accounts payable, purchasing, contracts, pricing, and reporting. Through Emapta, top 1% talent can gain international leadership exposure, meaningful professional development, and a long-term global career supported by stability, collaboration, and continuous growth.

Job Overview

• Employment Type: Full Time
• Shift: Night Shift, Weekends Off
• Work Setup: Hybrid, Ortigas

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Fixed weekends off
• Hybrid work arrangement
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Bachelor's degree in Business, Operations Management, Supply Chain Management, or a related discipline; a master's degree is an advantage
• 7-10 years of progressive operations leadership experience, ideally within shared services, healthcare, supply chain, or similarly complex operational environments
• Proven background leading cross-functional offshore teams across multiple operational workstreams
• Hands‑on proficiency with enterprise platforms such as Workday, Oracle, and SAP, along with Power BI for reporting and performance visibility
• Strong understanding of operational excellence and continuous improvement practices; exposure to Lean or Six Sigma methodologies is preferred
• Demonstrated ability to lead teams, collaborate with senior stakeholders, and communicate effectively across geographically distributed operations
• Strong people management, problem‑solving, and organizational capabilities in a fast‑paced service environment
• Willing and able to work in alignment with U.S. Eastern Standard Time, 8:00 AM-5:00 PM EST
• Amenable to a full‑time onsite arrangement in Manila, Monday through Friday

Your Daily Tasks

• Direct the daily delivery of a cross‑functional offshore team supporting supply chain operations
• Plan workforce coverage, assign workloads, manage schedules, and coach team members to achieve performance expectations
• Coordinate closely with U.S.-based teams to maintain efficient execution and alignment across locations
• Oversee supplier and item data, accounts payable, purchasing, contract administration, pricing, and operational reporting
• Maintain the integrity of vendor and product records through regular data reviews, validation, and audits
• Review Power BI outputs and underlying information to ensure accurate and dependable business reporting
• Track invoice processing, aging items, and exceptions, addressing issues that may affect turnaround times
• Monitor purchase order and contract activities to ensure documentation is complete, accurate, and processed on schedule
• Verify supplier pricing changes and ensure approved updates are correctly reflected in relevant records
• Act as the primary offshore operations partner for the CSCO and Associate Director of Strategy
• Consolidate weekly and monthly results into management dashboards, performance updates, and actionable insights
• Detect operational risks early, communicate potential business impact, and coordinate corrective measures
• Address performance gaps through coaching, development actions, and formal improvement plans when required
• Identify opportunities for automation, workflow simplification, standardization, and process redesign
• Track team productivity and service delivery against established performance expectations
• Maintain adherence to service levels, operating procedures, internal controls, and audit requirements

Join the Top 1% Talent. A Better Career. A Better Life.

Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world‑class support, and a culture built for excellence.