Inventory Control Data Entry Specialist PH | Flexible Work Setup | Ortigas

Emapta; Mandaluyong; Hybrid; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Day 1 HMO coverage with free dependent

Competitive Salary Package

Night differential pay

Flexible work arrangement

Prime Ortigas location access

Fixed weekends off

Salary Advance Program

Upskilling through Emapta Academy

Gym access 24/7

Lifestyle perks

Employee referral incentives

Government benefits

20 annual leaves (5 cashable)

Engagement activities

Mentorship and global exposure

Career growth opportunities

Diverse, supportive environment

Job summary

Emapta invites you to join as an Inventory Control Data Entry Specialist, supporting U.S. freight operations from our Ortigas site.

You will manage orders, maintain inventory records, and prepare shipping documents such as bills of lading and air waybills while ensuring deadlines and accuracy. The role requires 3–5 years in inventory control or related fields, strong MS Office skills, and excellent communication.

Qualifications

• High School Diploma or GED or equivalent qualification.
• 3 to 5 years of inventory control, data entry, or related logistics experience.
• Strong reading and written communication skills for reports and customer interactions.
• Advanced knowledge of inventory control, courier, shipping, and mailing systems.
• Proficient in Microsoft Office and able to support IT with system issues.

Responsibilities

• Communicate with customers via email/phone and record orders accurately.
• Process orders and generate packing slips, bills of lading, and manifests.
• Manage inventory records and shipping documentation with attention to deadlines.
• Review work for accuracy and respond to customer requests promptly.
• Support operational reporting and assist with IT system issues when needed.
• Contribute to excellent customer service and timely delivery of shipments.

Skills

Inventory control

Data entry

Order processing

Customer service

MS Office

Communication

Problem solving

Time management

Education

High School Diploma or GED

Tools

HSS applications

Courier systems

Shipping systems

Billing systems

Job description

Turn Inventory Accuracy Into Seamless U.S. Logistics Operations

Accurate inventory and shipment data keeps complex supply chains running efficiently. The Inventory Control Data Entry Specialist will manage order processing, inventory records, shipping documentation, operational reports, and customer requests supporting U.S. freight operations. Strengthen your expertise across logistics systems, bills of lading, air waybills, manifests, and critical shipment deadlines while driving dependable execution. With Emapta, Top 1% talent gains a Top 1% experience through international exposure, flexible work, premium benefits, professional development, and lasting career growth.

Your Career Snapshot

• Employment Type: Full-time
• Shift: Night Shift (Monday-Friday, 8:00 AM-4:30 PM New Mexico Time), Weekends Off
• Work Setup: Flexible Work Setup, SM Mega Tower, Ortigas

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Flexible work arrangement
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• High School Diploma, General Education Development (GED) credential, or equivalent qualification
• 3 to 5 years of relevant experience in inventory control, data entry, order processing, logistics administration, customer service, or a related field
• Strong reading comprehension skills to interpret customer instructions, internal procedures, and customer procedure manuals
• Strong written communication skills to prepare routine reports and correspond effectively with internal and external customers
• Strong mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals
• Strong reasoning and problem-solving skills to address practical issues involving multiple variables and limited standardization
• Ability to interpret instructions presented in written, verbal, diagram, or schedule format
• Intermediate proficiency in Microsoft Office applications
• Advanced knowledge of inventory control, courier, shipping, and mailing systems relevant to the assigned operation
• Ability to assist IT teams with system issue resolution
• Strong customer service orientation and commitment to delivering excellent customer experiences
• Excellent verbal and written communication skills
• Flexible, self-motivated, and goal-oriented approach to work
• Strong work ethic and commitment to the company and its mission

Your Daily Tasks

• Communicate with customers via email and telephone and record order information accurately in designated computer systems
• Respond to customer emails and calls in a timely, accurate, and professional manner
• Understand customer requirements and gather all necessary information to fulfill each request accurately
• Process orders accurately in HSS applications and, when required, customer databases
• Generate required documents, including packing slips, bills of lading, air waybills, international documents, TSA paperwork, and manifests
• Review completed work thoroughly to ensure accuracy and completeness
• Monitor applicable time constraints, including cutoff times, carrier requirements, processing needs, response requirements, and deadlines
• Complete all necessary follow-up actions to ensure customer requests are fulfilled
• Solicit customer feedback to improve service and provide potential leads to the sales team
• Process and analyze operational reports
• Receive service failure complaints and collaborate with appropriate personnel to investigate and resolve issues

About the Client

Our client is a U.S.-based logistics and supply chain solutions provider specializing in high-value, sensitive, and time-critical freight. They provide warehousing, inventory management, air freight, cross-docking, cartage, specialized transportation, and final-mile delivery services. Their expertise supports demanding shipments across industries, including semiconductors, pharmaceuticals, and healthcare. Through secure facilities, asset-based transportation, real-time inventory visibility, shipment tracking, and 24/7 operational support, they help businesses move critical goods with greater accuracy, security, reliability, and control.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.