Operations Manager

DHL Supply Chain

Calabarzon

On-site

Confidential

Full time

16 hours ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

DHL Supply Chain in the Philippines seeks a seasoned Warehouse Operations Leader to guide daily warehousing activities with a focus on safety, quality, and efficiency. You will drive digitalization, automate processes, and standardize procedures across sites while leading teams and managing key stakeholders.

The role emphasizes Lean, Six Sigma, data analytics, and continuous improvement to meet service levels and customer requirements.

Qualifications

Bachelor's degree in supply chain management, logistics, engineering, business administration or related field.
5–8 years of warehouse or logistics operations management experience.
Proven experience leading digital transformation, automation, or process improvement initiatives.
Strong knowledge of WMS, data analytics, and operational technologies.
Experience in Lean, Six Sigma, Kaizen, or other continuous improvement methodologies is an advantage.
Strong leadership, project management, and stakeholder management skills.
Excellent analytical, problem-solving, and communication abilities.

Responsibilities

Lead day-to-day warehouse operations, ensuring safety, quality, productivity, and service KPIs.
Manage inbound, outbound, inventory management, and value-added services activities.
Ensure compliance with customer requirements, company policies, and regulatory standards.
Drive workforce planning, resource allocation, and operational efficiency.
Identify and implement digital solutions to improve warehouse productivity, visibility, and accuracy.
Lead warehouse automation and technology projects, including WMS enhancements, dashboard development, robotics, RF solutions, and data analytics tools.
Promote a culture of innovation by encouraging process improvement ideas and testing new technologies.
Utilize data and operational insights to drive decision-making and business performance.
Develop standardized operating procedures and best practices across warehouse operations.
Lead Lean, Six Sigma, Kaizen, and Continuous Improvement initiatives to eliminate waste and optimize processes.
Establish governance and auditing mechanisms to ensure process compliance and sustainability.
Drive operational excellence programs and knowledge-sharing across sites.
Build strong relationships with customers, internal stakeholders, and cross-functional teams.
Lead, coach, and develop warehouse managers, supervisors, and operational teams.
Foster a high-performance culture focused on accountability, collaboration, and continuous learning.

Skills

Warehouse operations management

Digital transformation leadership

Lean Six Sigma

Data analytics

Stakeholder management

Leadership

Education

Bachelor's degree in supply chain management, Logistics, Engineering, Business Administration, or a related field

Tools

WMS

RF solutions

Robotics

Dashboard development tools

Job description

About Us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

About Us

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

Warehouse Operations Leadership

Lead day-to-day warehouse operations, ensuring achievement of safety, quality, productivity, and service KPIs.
Manage inbound, outbound, inventory management, and value-added services activities.
Ensure compliance with customer requirements, company policies, and regulatory standards.
Drive workforce planning, resource allocation, and operational efficiency.

Digitalization & Innovation

Identify and implement digital solutions to improve warehouse productivity, visibility, and accuracy.
Lead warehouse automation and technology projects, including WMS enhancements, dashboard development, robotics, RF solutions, and data analytics tools.
Promote a culture of innovation by encouraging process improvement ideas and testing new technologies.
Utilize data and operational insights to drive decision-making and business performance.

Process Standardization & Continuous Improvement

Develop and implement standardized operating procedures and best practices across warehouse operations.
Lead Lean, Six Sigma, and Continuous Improvement initiatives to eliminate waste and optimize processes.
Establish governance and auditing mechanisms to ensure process compliance and sustainability.
Drive operational excellence programs and knowledge-sharing across sites.

Stakeholder & Team Management

Build strong relationships with customers, internal stakeholders, and cross-functional teams.
Lead, coach, and develop warehouse managers, supervisors, and operational teams.
Foster a high-performance culture focused on accountability, collaboration, and continuous learning.

Requirements

Qualifications

Bachelor's degree in supply chain management, Logistics, Engineering, Business Administration, or a related field.
Minimum 5-8 years of warehouse or logistics operations management experience.
Proven experience leading digital transformation, automation, or process improvement initiatives.
Strong knowledge of Warehouse Management Systems (WMS), data analytics, and operational technologies.
Experience in Lean, Six Sigma, Kaizen, or other continuous improvement methodologies is an advantage.
Strong leadership, project management, and stakeholder management skills.
Excellent analytical, problem-solving, and communication abilities.

Key Competencies