Operations Management Trainee

Jollibee Group; Teresa; On-site; PHP 201,000 - 290,000; Full time

Job summary

Jollibee Group is seeking an Operations Management Trainee to assist the Restaurant Manager in achieving KRA targets through effective shift operations. The trainee will monitor, analyze, and recommend actions to improve shift performance across KRAs, while gathering data for marketing program development and supporting marketing initiatives.

The role involves ensuring store readiness for new products, implementing FSC plans, driving standard compliance, and supporting the AJ program.

Qualifications

• Bachelor's degree in Hotel and Restaurant Management or related business field.
• No prior work experience required.
• Strong interest in food service operations and customer service.

Responsibilities

• Support Restaurant Manager in achieving KRAs through effective shift operations.
• Monitor, analyze and recommend action plans for shift performance across KRAs.
• Gather data for marketing program development and provide marketing support requirements.
• Implement the suggestive selling program and ensure store readiness for new products.

Education

Bachelor's degree in Hotel and Restaurant Management or related business field

Job description

Job Description:

Title: Operations Management Trainee

The Assistant Restaurant Manager 3 (ARM 3) supports the Restaurant Manager in achieving the KRA targets through effective management of shift operations. Responsibilities include monitoring, analyzing and recommending action plans relating to shift ‘s performance in all KRAs. The role also gathers data for marketing program development, provides for marketing support requirements, and implements the suggestive selling program.

The ARM 3 checks store preparedness for new products (NP) during the shift, implements Food Safety, Cleanliness and Condition (FSC) plans, drive Gold Standard Consistency (GSC) compliance during the shift and provide feedback to function holders when needed, implements the Alagang Jollibee (AJ) and monitors the performance of the 3P service provider versus Service Level Agreement (SLA).

Must have a Bachelors degree, preferably in Hotel and Restaurant Management or any business-related course. Previous work experience is not required