Operations Management Trainee - Restaurant Ops Leader

Jollibee Group; Mandaluyong; On-site; PHP 180,000 - 280,000; Full time

Job summary

Jollibee Philippines invites energetic individuals to join as Operations Management Trainee, RO Restaurant Management (ARM 3) and assist the Restaurant Manager in achieving KRAs through effective shift operations, safety, and service standards at our Mandaluyong stores.

As part of the program, you will monitor performance, implement FSC plans, drive GSC compliance, support marketing initiatives, and ensure readiness for new products while upholding Alagang Jollibee values.

Qualifications

• Bachelor's degree in Hotel and Restaurant Management or any business-related course.
• Previous work experience is not required.

Responsibilities

• Monitor and analyze shift performance across KRAs.
• Recommend action plans to improve shift operations.
• Gather data for marketing program development and support requirements.
• Implement suggestive selling programs.
• Check store preparedness for new products during shifts.
• Implement Food Safety, Cleanliness and Condition plans.
• Drive Gold Standard Consistency compliance during shifts.
• Provide feedback to function holders when needed.
• Monitor the 3P service provider's performance vs. SLA.

Education

Bachelor's degree

Job description

Jollibee Philippines invites energetic individuals to join as Operations Management Trainee, RO Restaurant Management (ARM 3) and assist the Restaurant Manager in achieving KRAs through effective shift operations, safety, and service standards at our Mandaluyong stores.

As part of the program, you will monitor performance, implement FSC plans, drive GSC compliance, support marketing initiatives, and ensure readiness for new products while upholding Alagang Jollibee values.