Operations Lead & Asset Coordinator - Process Excellence

Xerox; Cebu City; On-site; PHP 446,400 - 669,600; Full time

Job summary

Xerox is looking for an Operations Lead in Cebu City, Philippines. The role requires an experienced professional to oversee day-to-day operations, ensuring quality and performance while supporting team initiatives.

The Operations Lead will be responsible for escalations, technical consultations, and training. Ideal candidates must possess strong leadership, analytical, and communication skills, alongside proficiency in Microsoft Office.

Qualifications

• Strong analytical skills using various problem-solving methods.
• Quickly learn different system-driven tasks.
• Excellent written and oral communication skills.

Responsibilities

• Act as the Operations Lead on the core function/shift/geography assigned.
• Provide consultations to internal or external teams.
• Support the Operations Manager in operational tasks.
• Conduct Root Cause Analysis for escalations.
• Perform quality audits and metrics tracking.

Skills

Leadership abilities

Analytical skills

Excellent communication skills

Interpersonal skills

Proficiency in Microsoft Office

Multitasking

Attention to detail

Tools

Microsoft Office

Hyper-automation tools

Job description

Xerox is looking for an Operations Lead in Cebu City, Philippines. The role requires an experienced professional to oversee day-to-day operations, ensuring quality and performance while supporting team initiatives.

The Operations Lead will be responsible for escalations, technical consultations, and training. Ideal candidates must possess strong leadership, analytical, and communication skills, alongside proficiency in Microsoft Office.