Asset Management & Billing Analyst

Xerox Corporation; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Xerox Corporation in Cebu City, Philippines is seeking a data-driven professional to support asset and billing management for Managed Print Services. You will gain hands-on experience with enterprise systems, BI tools, and cross‑functional teams across geographies.

The role emphasizes asset validation, invoicing accuracy, and data analytics, with opportunities to improve processes and reporting. Strong Excel and Siebel/SAP knowledge are valued.

Qualifications

• Bachelor's degree in business management, Engineering, Computer Science, Information Technology, Accounting, Accounting Management, or a related field.
• At least 5 years of relevant professional experience.
• Experience in Customer Service, Quality Assurance, Reporting, BPO operations, Team Leadership, Process Engineering, Quality Engineering, Manufacturing Supervision, or related roles is preferred.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP, and complex formulas.

Responsibilities

• Manage Moves, Adds, Decommission, or Change (MADC) asset transactions in the Siebel environment to support timely and accurate delivery of customer solutions.
• Generate Business Objects (BOXI) reports and analyze billing trends as part of account-level invoice validation.
• Generate timely and accurate preliminary invoices for Managed Print Services accounts.
• Create complete and accurate billing reports to support customer invoices.
• Process and resolve tickets received from internal teams, customers, and stakeholders within established timelines.
• Collaborate with cross-functional teams and geography counterparts to follow through on deliverables impacting invoice timeliness and completion.
• Validate MADC transactions prior to billing periods to assess expected customer master invoices.
• Monitor asset meter reads and device connectivity in Siebel as part of billing activities.
• Utilize Worldwide Asset Follow-up Report (WW AFUR), Business Intelligence, and analytics tools to identify and resolve asset and billing issues.
• Load devices to customer accounts by following the asset acceptance process for annuity and hardware assets.
• Validate asset information using shipment events and Configuration Part Numbers (CPN) in SAP.
• Analyze and manipulate data across multiple worksheets using sorting, filtering, VLOOKUP, IF, COUNT, Pivot Tables, and other Excel functions.
• Investigate and resolve asset data management issues, including missing meter reads, CPN information, provider contracts, and invoice delays.
• Analyze account-related problems by defining issues, gathering relevant data, evaluating potential solutions, and implementing appropriate corrective actions.
• Maintain asset data accuracy through proactive data maintenance and Entitlement and Provider Contract governance in accordance with MPS contract requirements.
• Provide timely updates on deliverables, inquiries, and issues while proactively prioritizing areas requiring attention.
• Perform ad hoc analysis, reporting, and other activities as assigned to support business requirements.

Skills

Advanced Excel

Siebel navigation

SAP knowledge

Data analysis

Education

Bachelor's degree in business/engineering/CS/IT/accounting

Tools

SAP

Business Intelligence tools

WW AFUR

Fleet View

Job description

Xerox Corporation in Cebu City, Philippines is seeking a data-driven professional to support asset and billing management for Managed Print Services. You will gain hands-on experience with enterprise systems, BI tools, and cross‑functional teams across geographies.

The role emphasizes asset validation, invoicing accuracy, and data analytics, with opportunities to improve processes and reporting. Strong Excel and Siebel/SAP knowledge are valued.