Operations Coordinator

Your Employee Offshore ( Yempo ) Inc.; Makati; Remote; PHP 1,593,000 - 2,366,000; Full time

Benefits offered by this job

HMO enrollment on commencement

Additional HMO dependents added each |

20 vacation days per year

7 sick days

Annual performance bonuses

Annual salary reviews

Free cooked rice and snacks

Company polo shirts provided

Open-plan work environment

Friendly co-workers

Job summary

Your Employee Offshore ( Yempo ) Inc. is seeking an Operations Coordinator for a morning shift, with the option to work from home or in the office.

You will coordinate mobilization of team members to client locations, manage travel logistics and training records, and ensure compliance with HSEQ and ISMS policies. The role emphasizes process discipline, a strong internal customer service mindset, and the ability to adapt to client needs across portals and platforms.

Qualifications

• Experience mobilizing team members within busy client environments.
• Proven ability to respond to customer needs and support onboarding platforms.
• Familiarity with Microsoft 365 tools such as SharePoint, Word and Excel.
• Strong teamwork, communication and attention to detail.

Responsibilities

• Co-ordinating mobilization of team members to client locations.
• Facilitating logistics and lodging documentation to clients via online portals or other submission processes.
• Troubleshooting mobilization issues.
• Governance of training matrix including arranging training, medicals, and records.
• Governance of records on client portals and ensuring compliance.
• Managing projects to streamline mobilization and training processes.
• Develop an understanding of company capabilities, capacity and services.
• Maintain health and safety and follow HSEQ policies.
• Conduct risk assessments using Take5 and JSA.
• Identify hazards, incidents, near misses and non-conformances.
• Engage in training opportunities and support organizational learning.
• Participate in HSEQ consultations.
• Use PPE and stay fit for work.
• Work respectfully with customers and colleagues and maintain confidentiality.
• Escalate safety concerns and comply with ISMS policies.

Skills

Teamwork

Excellent communicator

Attention to detail

Adaptability to client needs

Tools

SharePoint

Microsoft Word

Microsoft Excel

Job description

We have an exciting morning shift opportunity available for an Operations Coordinator. Work from home or the office - you choose!

When you join Yempo, you’ll receive the following fantastic benefits:

• Highly competitive salary – paid weekly!

• HMO enrollment on commencement

• Additional HMO dependents added each year of service

• 20 vacation days per year; 7 sick days

• Annual performance bonuses and incentives

• Annual salary reviews and increases

• Free cooked rice, snacks and hot drinks

• Company polo shirts provided

• Fantastic, bright and cheerful open-plan work environment

• Prestigious clients and highly professional and friendly co-workers

Our Client

In this role, you will be assigned to our Australian-based client. They provide innovative energy management and emissions solutions to the mining, agriculture, transport, construction and oil industries. The team believes that better-handled fuel means better outcomes for all concerned, and they are devoted to providing end-to-end solutions resulting in genuine cost savings for their customers and enabling them to transition to a cleaner energy future.

Your Responsibilities

• Co-ordinating mobilization of team members to client locations.

• Facilitating logistics (e.g. travel, inductions) and lodging documentation to clients via online portals or via other client submission processes, to facilitate mobilizations.

• Troubleshooting mobilization issues.

• Governance of the company training matrix including but not limited to arranging training, medicals, and storage of records.

• Governance of company and employee records on client portals, ensuring compliance.

• Facilitating and managing projects related to the streamlining and simplification of mobilization and training processes, procedures, and ways of working.

• Develop a thorough understanding of the company’s capabilities, capacity, and services.

• Take reasonable care for your own health and safety and ensure your acts or omissions do not adversely affect the health and safety of yourself or other workers.

• Consistently follow all Health, Safety, Environmental, and Quality (HSEQ) policies, procedures, and instructions.

• Conduct risk assessments for every task using provided tools such as Take5 and JSA.

• Promptly identify and report hazards, incidents, near misses, and non-conformances.

• Engage actively in all training opportunities and seek ways to support continuous improvement and organizational learning.

• Participate in HSEQ consultations to contribute to a safer workplace.

• Use all Personal Protective Equipment (PPE) supplied.

• Ensure you are fit for work and free from the influence of drugs or alcohol.

• Work respectfully and positively with customers and colleagues.

• Maintain the confidentiality and integrity of all business and operational information.

• Hit the stop button if you identify something that could potentially be unsafe.

• Comply with the Organization's Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.

Your Background

• Experience in mobilizing team members within the resource sector highly desirable.

• Experience of responding to customer needs in a busy environment.

• Experience training management. (e.g. arranging training and storage of records)

• Experience with various client onboarding, compliance and induction platforms.

• Experience with Microsoft suite platforms (e.g. SharePoint, Word, Excel).

• Ability to adapt to client needs and portals.

• Strong teamwork skills and performance orientation.

• Ability to acquire new skills and be available for training as deemed necessary by your supervisor.

• Ability to develop and maintain productive relationships.

• Ability to work flexibly to provide support as needed.

• Remains calm under pressure.

• Process-driven mindset.

• Operates with high levels of accuracy and attention to detail.

• Strong internal customer service mindset.

• Excellent communicator.

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.