Operations Coordinator

Yempo - Your Employees Offshore; Manila; Hybrid; PHP 455,000 - 728,000; Full time

Benefits offered by this job

HMO enrollment

Additional HMO dependents

20 vacation days

7 sick days

Annual performance bonuses

Annual salary reviews

Free snacks and drinks

Company polo shirts

Job summary

Yempo - Your Employees Offshore is seeking an Operations Coordinator to support the delivery team from home or office. You’ll manage project data, budgets, resources, and documentation, enabling senior producers to focus on risk and client delivery.

Strong English, detail orientation, and ability to work independently are essential. This role offers weekly pay, HMO coverage on start, annual salary reviews, and a supportive open-plan environment with professional colleagues and prestigious

Qualifications

• 3+ years of experience in project coordination, production support, PMO, or delivery administration.
• Financial background and strong financial/numerical literacy is highly preferrable
• Experience in a digital agency, design studio, or professional services consultancy is desirable
• Strong working knowledge of project management tools, particularly Asana, and spreadsheets.
• Familiarity with Google Workspace, Slack, HubSpot, Otter, or Xero.
• Strong written and verbal English.
• Confidence following up with people across different levels of seniority.
• Strong attention to detail and numerical accuracy.
• Ability to work independently, prioritise tasks, and raise issues early.
• Reliable home working setup and internet connection.

Responsibilities

• Set up and maintain projects in Asana, including project structure, milestones, tasks, access, and records.
• Reconcile project budgets against assigned teams, contracts, and changes.
• Maintain accurate project boards, documentation, and records throughout the project lifecycle.
• Monitor timesheets, reconcile logged hours against project plans, and flag variances.
• Maintain project burn, work-in-progress, and weekly budget tracking.
• Prepare invoicing inputs and supporting details for finance.
• Maintain accurate resource allocation and forward resourcing data.
• Flag resourcing gaps, clashes, and over-allocation to the Production Lead.
• Maintain accurate project health data and reporting.
• Convert actions from project channels, including those captured through Otter and other AI tools, into tracked Asana tasks.
• Follow up on outstanding actions and ensure they are completed.
• Organise project documents, templates, and version control.
• Escalate issues relating to scope, commercial decisions, client risks, delivery quality, people management, or resourcing decisions to the Senior Producer or Production Lead.
• Comply with the Organization’s Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.

Skills

Asana proficiency

English language proficiency

Attention to detail

Time management

Independent worker

Tools

Asana

Google Workspace

Slack

HubSpot

Otter

Xero

Job description

We have an exciting morning shift opportunity available for a n Operations Coordinator. Work from home or the office – you choose!

When you join Yempo, you’ll receive the following fantastic benefits:

• Highly competitive salary – paid weekly!
• HMO enrollment upon commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks and hot drinks
• Company polo shirts provided
• Fantastic, bright and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers

The Role

As the Project Coordinator, you will support the delivery team by keeping project data, budgets, resources, documentation, and actions accurate and up to date. The role handles project administration, time and budget tracking, resourcing data, reporting, and follow-through, allowing Senior Producers to focus on higher-value activities such as risk management, client relationships, and delivery improvements. The role reports to the Production Lead and works closely with the Senior Producer, delivery team, and finance.

The Client

They are an Australian-based design and technology company that has spent more than 20 years building digital services across justice, health, education, and social policy. They work in small studio teams and partner with government and organisations that serve communities.

Key Responsibilities

• Set up and maintain projects in Asana, including project structure, milestones, tasks, access, and records.

• Reconcile project budgets against assigned teams, contracts, and changes.

• Maintain accurate project boards, documentation, and records throughout the project lifecycle.

• Monitor timesheets, reconcile logged hours against project plans, and flag variances.

• Maintain project burn, work-in-progress, and weekly budget tracking.

• Prepare invoicing inputs and supporting details for finance.

• Maintain accurate resource allocation and forward resourcing data.

• Flag resourcing gaps, clashes, and over-allocation to the Production Lead.

• Maintain accurate project health data and reporting.

• Convert actions from project channels, including those captured through Otter and other AI tools, into tracked Asana tasks.

• Follow up on outstanding actions and ensure they are completed.

• Organise project documents, templates, and version control.

• Escalate issues relating to scope, commercial decisions, client risks, delivery quality, people management, or resourcing decisions to the Senior Producer or Production Lead.

• Comply with the Organization’s Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.

YourQualifications

• 3+ years of experience in project coordination, production support, PMO, or delivery administration.

• Financial background and strong financial/numerical literacy is highly preferrable

• Experience in a digital agency, design studio, or professional services consultancy is desirable

• Strong working knowledge of project management tools, particularly Asana, and spreadsheets.

• Familiarity with Google Workspace, Slack, HubSpot, Otter, or Xero.

• Strong written and verbal English.

• Confidence following up with people across different levels of seniority.

• Strong attention to detail and numerical accuracy.

• Ability to work independently, prioritise tasks, and raise issues early.

• Reliable home working setup and internet connection.

Disclaimer for salary ranges.Yempoprovidesan indicative range of salary that wedeemrelevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.