Operations Coordinator

Clean-X Ph Service Soutions Opc; Laguna; On-site; PHP 335,000 - 614,000; Full time

Job summary

Clean-X Ph Service Soutions Opc in Laguna is seeking an organized Operations Coordinator to support reporting, client liaison, and daily workflow. You will prepare and submit daily and monthly reports, coordinate with housekeeping, and ensure data accuracy for client reviews.

The role requires 1–2 years in operations coordination or admin support, strong English and Filipino communication, and proficiency in PowerPoint and Excel. A Bachelor’s degree is preferred.

Qualifications

• Education: Bachelor’s degree preferred in business-related fields.
• Experience: 1–2 years in operations coordination, reporting, admin support, or client relations.
• Technical: Proficient in Microsoft PowerPoint, Excel, and email communication.
• Communication: Strong written and verbal English and Filipino/Tagalog.
• Analytical: Ability to gather, validate, and summarize data for reports.
• Organizational: Excellent time management and multitasking abilities.
• Professionalism: Reliable, accountable, and discreet with confidential information.

Responsibilities

• Prepare and submit daily and monthly operational reports.
• Ensure reports are accurate and aligned with client standards.
• Maintain organized records and supporting documents.
• Coordinate with the Housekeeping Supervisor and team for verified data.
• Serve as primary contact between Client Management and the Housekeeping Team.
• Provide updates on performance, staffing, compliance, and incidents.
• Address client inquiries and coordinate issue resolution.
• Communicate staffing changes professionally.
• Support daily scheduling, task assignments, and resource allocation.
• Monitor task completion and escalate service issues as needed.
• Coordinate with mall departments for special cleaning needs.
• Track inventory usage of supplies, equipment, and PPE.
• Facilitate communication between Housekeeping Team and Client Management.
• Assist in preparing presentations and meeting materials.
• Support incident documentation and follow-up communications.
• Maintain records of communications, meetings, and action items.

Skills

PowerPoint

Excel

Email communication

English communication

Filipino/Tagalog communication

Analytical skills

Organizational skills

Professionalism

Education

Bachelor's degree

Job description

QUALIFICATIONS:

Education: Bachelor’s degree in Business Administration, Communications, Hospitality, Facilities Management, or a related field preferred.

Experience: 1–2 years of experience in operations coordination, reporting, administrative support, or client relations, preferably in janitorial, facilities, or mall services.

Technical Skills: Proficient in Microsoft PowerPoint, Excel, and email communication.

Communication Skills: Strong written and verbal communication in English and Filipino/Tagalog; capable of providing professional updates to clients and management.

Analytical Skills: Able to gather, validate, and summarize operational data accurately for reports.

Organizational Skills: Excellent time management, attention to detail, and multitasking abilities.

Professionalism: Reliable, accountable, and able to handle confidential information with discretion.

JOB DESCRIPTIONS:

Reporting & Documentation

• Prepare and submit daily and monthly operational reports.

• Ensure reports are accurate, clear, and aligned with client standards.

• Maintain organized records and supporting documents.

• Coordinate with the Housekeeping Supervisor and team for verified operational data.

Client Liaison & Communication

• Serve as the primary contact between Client Management and the Housekeeping Team.

• Provide regular updates on performance, staffing, compliance, and incidents.

• Address client inquiries and coordinate issue resolution.

• Communicate operational and staffing changes professionally.

Operational Coordination

• Support daily scheduling, task assignments, and resource allocation.

• Monitor task completion and elevate service issues as needed.

• Coordinate with mall departments for special cleaning requirements.

• Track and report inventory usage of supplies, equipment, and PPE.

• Facilitate communication between the Housekeeping Team and Client Management.

Support Functions

• Assist in preparing presentations and meeting materials.

• Support incident documentation and follow-up communications.

• Maintain records of communications, meetings, and action items.

• Participate in meetings, training and operational reviews.

• Promote professionalism, accountability, and continuous improvement.