Housekeeping Supervisor

Campaign Complete Solutions Phils. Inc.; Pasig; On-site; PHP 335,000 - 513,000; Full time

Job summary

Campaign Complete Solutions Phils. Inc. seeks a Housekeeping Supervisor to oversee daily housekeeping activities in a corporate facility located in Pasig.

The role requires coordinating staff schedules, inspecting spaces, and ensuring adherence to cleanliness standards and safety protocols. The ideal candidate will have 2–3 years of housekeeping or facilities management experience, with supervisory exposure, and a background in hospitality or facilities management.

Qualifications

• Bachelor's degree or vocational qualification in Hospitality Management, Facilities Management, or a related field is preferred.
• Minimum of 2–3 years of experience in housekeeping or facilities management, with at least 1 year in a supervisory role.
• TESDA National CertificateII (NC II) in Housekeeping is an advantage.
• Experience in a BPO, corporate office, or commercial facility is an advantage.
• Knowledge of housekeeping procedures, cleaning methods, chemicals, equipment, and workplace health and safety standards.
• Proficiency in Microsoft Office applications (Word, Excel, and Outlook).
• Strong communication, leadership, organizational, and interpersonal skills.

Responsibilities

• Supervise and coordinate the daily activities of housekeeping staff.
• Assign work schedules and cleaning tasks based on operational needs.
• Inspect office workspaces, meeting rooms, pantries, restrooms, and common areas to ensure cleanliness and compliance with company standards.
• Monitor employee attendance, productivity, and performance, providing coaching and support as needed.
• Train new housekeeping personnel on cleaning procedures, workplace safety, and proper use of equipment and chemicals.
• Ensure adequate inventory of cleaning supplies, consumables, and equipment, and coordinate replenishment when necessary.
• Report facility maintenance concerns and coordinate with the Facilities or Engineering team for timely resolution.
• Ensure compliance with occupational health, safety, and environmental regulations.
• Respond promptly to housekeeping requests from employees, clients, and management.
• Prepare housekeeping schedules, inspection reports, inventory records, and performance reports.
• Support continuous improvement initiatives to enhance housekeeping efficiency and service quality.

Skills

Leadership

Team supervision

Facilities operations

Quality inspection

Time management

Inventory management

Problem-solving

Customer service

Communication

Attention to detail

Health and safety

Education

Bachelor's degree in Hospitality/Facilities Management

TESDA NC II in Housekeeping

Tools

Microsoft Office

Job description

Key Responsibilities

• Supervise and coordinatethe daily activitiesof housekeeping staff.

• Assign work schedulesand cleaning tasksbased on operationalneeds.

• Inspect office workspaces, meeting rooms, pantries, restrooms, and commonareas to ensurecleanliness and compliancewith company standards.

• Monitoremployee attendance, productivity, and performance, providingcoaching and supportas needed.

• Train new housekeepingpersonnel on cleaningprocedures, workplace safety, and proper useof equipment andchemicals.

• Ensure adequate inventoryof cleaning supplies, consumables, and equipment, and coordinatereplenishment when necessary.

• Report facility maintenanceconcerns and coordinatewith the Facilitiesor Engineering teamfor timely resolution.

• Ensure compliance withoccupational health,safety, and environmentalregulations.

• Respond promptly tohousekeeping requests fromemployees, clients, andmanagement.

• Prepare housekeeping schedules, inspection reports, inventoryrecords, and performancereports.

• Support continuous improvementinitiatives to enhancehousekeeping efficiencyand service quality.

Qualifications

• Bachelor's degree orvocational qualificationin Hospitality Management, Facilities Management,or a relatedfield is preferred.

• Minimum of 2–3 years ofexperience in housekeepingor facilities management, with at least1 year ina supervisory role.

• TESDA National CertificateII (NC II) in Housekeepingis an advantage.

• Experience in aBPO, corporate office, or commercial facilityis an advantage.

• Knowledge of housekeepingprocedures, cleaning methods,chemicals, equipment, andworkplace health andsafety standards.

• Proficiency in MicrosoftOffice applications (Word, Excel, and Outlook).

• Strong communication,leadership, organizational, and interpersonal skills.

Required Skills

• Leadership and teamsupervision

• Facilities and housekeepingoperations

• Quality inspection andcompliance

• Time management

• Inventory management

• Problem-solving anddecision-making

• Customer service orientation

• Communication and interpersonalskills

• Attention to detail

• Health and safetyawareness

Work Location: Bridge Town Pasig City.