Operations & Community Supervisor – Ride-Hail Growth

Angkas (DBDOYC, Inc); Makati; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Flexible work model

Free meals

Gym access

Career growth opportunities

Competitive salary increases

Job summary

Angkas (DBDOYC, Inc) is seeking a DREX Supervisor to oversee driver concerns and lead our Manila hub. The role blends onsite and remote collaboration, with a focus on sustaining a high-performing rider-partner community across the metro.

You will supervise community structures, monitor performance, and design programs that enhance welfare, engagement, and productivity while ensuring compliance with company policies.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3+ years of experience in operations management, preferably in transportation or logistics.
• Proficiency in transportation management software, GPS tracking systems, and data analysis tools.
• Strong leadership and interpersonal skills.

Responsibilities

• Lead and support the community structure and its leaders.
• Align operations with company policies, programs, and performance targets.
• Serve as the operational bridge between management and the community.
• Communicate official updates and directives clearly and consistently.
• Track and analyze community performance metrics and coach top performers.
• Implement training and development initiatives to strengthen performance.
• Address and resolve community concerns promptly and professionally.

Skills

Leadership

Communication

Problem-solving

Time management

Education

Bachelor's degree in Business Administration/Operations Management

Tools

Transportation management software

GPS tracking systems

Data analysis tools

Job description

Angkas (DBDOYC, Inc) is seeking a DREX Supervisor to oversee driver concerns and lead our Manila hub. The role blends onsite and remote collaboration, with a focus on sustaining a high-performing rider-partner community across the metro.

You will supervise community structures, monitor performance, and design programs that enhance welfare, engagement, and productivity while ensuring compliance with company policies.