OPERATIONS ASSISTANT

Alterations Plus; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

Alterations Plus is seeking an Operations Assistant to support the Operations Department with daily reporting, data consolidation, and administrative tasks. The role requires detail-oriented and proactive individuals who can manage multiple reports and coordinate with different departments.

The ideal candidate will be proficient in Excel and Google Sheets, comfortable with analytics, and able to maintain accurate records while meeting tight deadlines in a fast-paced environment.

Qualifications

• Bachelor's Degree in Business Administration, Management, or any related course.
• Experience in administrative, reporting, or operations support roles is an advantage.
• Proficient in Microsoft Excel and Google Sheets.
• Knowledgeable in Canva for basic marketing materials and signage editing.
• Familiarity with Google Analytics and basic reporting tools is an advantage.
• Strong attention to detail and accuracy in data encoding and report preparation.
• Good communication, coordination, and organizational skills.
• Able to multitask, meet deadlines, and work in a fast-paced environment.
• Proactive, responsible, and willing to learn.

Responsibilities

• Encode check preparations per department and Operations Petty Cash Fund.
• Monitor Daily Sales Reports (DSR) from all branches and follow up on incomplete or missing details.
• Prepare weekly Management Committee (ManCom) reports.
• Consolidate Accounts Receivable (AR) summaries, Subasta reports, and audit reports.
• Ensure accuracy, completeness, and timely submission of all reports.
• Monitor Operations email daily and inquiries received through Facebook and the company website; forward inquiries to appropriate departments.
• Monitor Shoe Tree and Linen Spray sales per branch; track promotions and consolidate sales information.
• Monitor SI and JO reports, store concerns, SAPatero reports, and job order statuses.
• Coordinate with branches/departments for updates; monitor marketing material requests and signage editing.
• Monitor AR and Subasta status; consolidate financial & audit reports; track lease updates.
• Monitor Google Analytics and website performance; track online inquiries and digital engagement.

Skills

Attention to detail

Multitasking

Communication

Organizational skills

Proactive

Education

Bachelor's Degree in Business Administration or related field

Tools

Microsoft Excel

Google Sheets

Google Analytics

Canva

Job description

WE ARE HIRING: OPERATIONS ASSISTANT

We are looking for a highly organized, detail-oriented, and proactive Operations Assistant to support our Operations Department in daily reporting, data consolidation, sales monitoring, communication coordination, and administrative tasks.

The ideal candidate must be comfortable handling multiple reports, monitoring branch performance, coordinating with different departments, and ensuring the accuracy and completeness of operational records.

KEY RESPONSIBILITIES

1. Reporting & Data Encoding

• Encode check preparations per department and Operations Petty Cash Fund.
• Monitor Daily Sales Reports (DSR) from all branches and follow up on incomplete or missing details.
• Prepare weekly Management Committee (ManCom) reports.
• Consolidate Accounts Receivable (AR) summaries, Subasta reports, and audit reports.
• Ensure accuracy, completeness, and timely submission of all reports.

2. Communication Monitoring

• Monitor and check the Operations email daily.
• Monitor inquiries received through Facebook and the company website.
• Forward inquiries, concerns, and requests to the appropriate departments for proper action.

3. Sales & Product Monitoring

• Monitor Shoe Tree and Linen Spray sales per branch.
• Track promotional sales performance and updates.
• Consolidate sales information and prepare monitoring reports.

4. Operations & Job Monitoring

• Monitor Sales Invoice (SI) and Job Order (JO) reports, including store concerns.
• Track Sapatero (shoe and bag repair) reports.
• Monitor job order status, delays, pending transactions, and operational issues.
• Coordinate with concerned branches and departments for necessary updates and follow-ups.

5. Marketing & Promotions Support

• Consolidate marketing material requests from branches.
• Design and edit simple marketing signage for mall approval.
• Monitor monthly promotional activities per branch.
• Track referral programs and Win_A_Prize activities.

6. Financial & Compliance Monitoring

• Monitor Accounts Receivable (AR) and Subasta status.
• Consolidate financial monitoring reports and prepare summaries.
• Consolidate audit findings and summaries.
• Track lease contract updates and renewals and prepare consolidated reports.

7. Digital Monitoring

• Monitor Google Analytics and website performance.
• Track online inquiries and assist in monitoring digital engagement.

QUALIFICATIONS

• Bachelor's Degree in Business Administration, Management, or any related course.
• Experience in administrative, reporting, or operations support roles is an advantage.
• Proficient in Microsoft Excel and Google Sheets.
• Knowledgeable in Canva for basic marketing materials and signage editing.
• Familiarity with Google Analytics and basic reporting tools is an advantage.
• Strong attention to detail and accuracy in data encoding and report preparation.
• Good communication, coordination, and organizational skills.
• Able to multitask, meet deadlines, and work in a fast-paced environment.
• Proactive, responsible, and willing to learn.

Be part of our growing team and contribute to efficient and effective business operations!