Operations Analytics & Reporting Specialist

Concentrix Philippines; Quezon City; On-site; PHP 469,000 - 692,000; Full time

Job summary

Concentrix Philippines is seeking a Reports Analyst to collect, analyze, and interpret data to deliver timely and actionable reports that support business operations. The role builds dashboards, automates processes, and ensures data integrity across functions, partnering with Operations, Training and Quality.

Responsibilities include developing recurring reports, monitoring KPIs, and providing executive-level summaries for leadership decision-making.

Qualifications

• Experience in collecting, analyzing, and interpreting data for reports.
• Ability to create dashboards and scorecards to monitor KPIs.
• Experience in presenting insights clearly to stakeholders.
• Familiarity with ensuring data accuracy and consistency across reports.

Responsibilities

• Develop, maintain, and distribute recurring operational reports.
• Analyze data to identify trends and opportunities for improvement.
• Create dashboards and scorecards to monitor KPIs.
• Prepare ad hoc analyses to support business needs.

Skills

Reporting

Data analysis

Dashboarding

Data interpretation

Cross-functional collaboration

Job description

Concentrix Philippines is seeking a Reports Analyst to collect, analyze, and interpret data to deliver timely and actionable reports that support business operations. The role builds dashboards, automates processes, and ensures data integrity across functions, partnering with Operations, Training and Quality.

Responsibilities include developing recurring reports, monitoring KPIs, and providing executive-level summaries for leadership decision-making.