Operations Administrator - GoHighLevel Systems

HIPPO VA; Philippines; Remote; PHP 357,000 - 580,000; Part time

Job summary

HIPPO VA in the Philippines is seeking an admin/ops assistant to manage client communications and GoHighLevel workflows. This remote role is 20 hours per week, with hours aligned to AWST.

You will qualify leads by phone and email, schedule area site visits, issue invoices and chase payments, and coordinate materials and subcontractors a week ahead of each job. You will also keep Google Sheets up to date during the system migration.

Qualifications

• Hands-on GoHighLevel experience with pipelines, forms and calendars.
• Experience in admin, operations or client service.
• Clear, professional English; comfortable on calls with Australian customers.
• Available to work 20 hours per week between 7am and 12pm AWST.
• Work from a private, secure location with reliable computer and internet.

Responsibilities

• Manage client emails and follow-ups from enquiry to job completion.
• Qualify leads by phone/email; group site visits by area; keep calendar booked.
• Send invoices promptly and follow up payments until received.
• Coordinate materials, deliveries and subcontractors a week before each job.
• Keep Google Sheets (leads, jobs, P&L) clean during system migration.
• Build and run GoHighLevel: forms, pipeline, calendar, notifications, automations.

Skills

GoHighLevel platform

Client service

Lead qualification

English communication

Scheduling & calendar management

Tools

GoHighLevel

Job description

• Own client email and follow-ups from first enquiry to job completion, keeping every lead moving.
• Qualify new leads by phone and email, group site visits by area, and keep the owner's Google Calendar booked.
• Send invoices promptly after each job and follow up payments until they land.
• Coordinate materials, deliveries and subcontractors a week before each job so crews arrive ready.
• Keep the Google Sheets (leads, jobs and P&L) clean and reliable through the move to a new system.
• Build and run the GoHighLevel setup: forms, pipeline, calendar and notifications, then simple automations.

Must-Have Qualifications

Before you apply, confirm:

• You have hands-on GoHighLevel experience and have built pipelines, forms and calendars.
• You have proven experience in admin, operations or client service.
• You communicate in clear, professional English and are comfortable on calls with Australian customers.
• You can work 20 hours a week between 7am and 12pm AWST, including early starts.
• You work from a private, secure location with a reliable computer and stable internet.

Nice-to-Have Skills

• Admin experience in trades, construction or other service businesses
• Experience documenting processes as step-by-step guides