Operations Admin Coordinator – Electrical Contracting

Outsourced Staff; Philippines; On-site; PHP 223,000 - 391,000; Full time

Job summary

Outsourced Staff in the Philippines seeks an Administration Coordinator for Electrical Contracting / Trade Services. This role supports the Director and Operations Manager, handling enquiries, records, SOPs, and compliance, with tasks guided by procedures and lookup tables.

The successful candidate will work full-time during Australian business hours, maintain ServiceM8 forms and templates, manage client and site records, and contribute to continuous improvement using Claude and other AI tools.

Qualifications

• 3+ years in virtual/operations administration.
• Full-time alignment with Australian business hours (AEST).
• Strong written English for customer emails.
• Process-driven with documented procedures.
• Experience with Claude is highly desirable.
• Familiarity with Trello, Google Workspace.

Responsibilities

• Triage enquiries and create jobs in ServiceM8.
• Maintain client/site records and templates.
• Draft SOPs and record walkthrough videos.
• Maintain licences, insurance and compliance registers.
• Support continuous improvement with AI tools (Claude and others).
• Phase two tasks may include quoting, scheduling and purchasing when applicable.

Skills

Virtual assistant

Executive assistant

Operations administration

Written English

Process-driven

Organised

Attention to detail

Claude experience

Tools

ServiceM8

Trello

Loom

Google Workspace

Job description

Outsourced Staff in the Philippines seeks an Administration Coordinator for Electrical Contracting / Trade Services. This role supports the Director and Operations Manager, handling enquiries, records, SOPs, and compliance, with tasks guided by procedures and lookup tables.

The successful candidate will work full-time during Australian business hours, maintain ServiceM8 forms and templates, manage client and site records, and contribute to continuous improvement using Claude and other AI tools.