Operational Excellence: Process & Systems Analyst

Elevate And Delegate; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Client relationship

Direct client engagement

Job summary

Elevate And Delegate is seeking a Business Improvement Specialist in the Philippines to own analysis, design, and rollout of operational processes and systems. You will translate complex workflows into scalable standards, measure impact, and drive sustained adoption across teams.

You will partner with leaders to identify bottlenecks, redesign SOPs, and implement changes using Notion, ClickUp, Slack, and Google Workspace, ensuring documentation remains the single source of truth.

Qualifications

• 3+ years of experience in process improvement, business operations, or a related field.
• Proven experience analyzing, designing, documenting, and improving business processes.
• Strong experience creating and maintaining SOPs, workflows, and documentation.
• Ability to drive changes from diagnosis through adoption.

Responsibilities

• Own the ongoing analysis, improvement, documentation, and implementation of operational systems and processes.
• Translate findings into clear recommendations and prioritized opportunities.
• Design scalable, practical processes that improve consistency and accountability.
• Redesign workflows to reduce handoffs, duplication, and manual effort.
• Lead implementation and rollout plans with training and adoption support.

Skills

Process improvement

SOP development

Analytical thinking

Stakeholder management

English communication

Tools

Notion

ClickUp

Slack

Google Workspace

Cubby

Claude

Job description

Elevate And Delegate is seeking a Business Improvement Specialist in the Philippines to own analysis, design, and rollout of operational processes and systems. You will translate complex workflows into scalable standards, measure impact, and drive sustained adoption across teams.

You will partner with leaders to identify bottlenecks, redesign SOPs, and implement changes using Notion, ClickUp, Slack, and Google Workspace, ensuring documentation remains the single source of truth.