UK Financial Collections Trainer (Onsite)

Recruitify_HR; Quezon; On-site; PHP 40,000 - 40,800; Full time

Job summary

A recruitment agency is seeking a Trainer for UK Financial Collections based in Quezon City. The role entails training new hires and coaching agents while ensuring compliance with financial regulations. Candidates should have a Bachelor's degree and possess 2-4 years of experience in collections and banking operations. Excellent communication and coaching skills are essential, along with proficiency in MS Office. The salary package goes up to 40,800 depending on experience.

Qualifications

• 2-4 years of experience in US/UK collections, banking operations, and training in a call center or shared services environment.
• Basic understanding of training methodologies for both virtual and face-to-face classes.
• Good to have: Exposure to UK banking or collections experience.

Responsibilities

• Training new hires.
• Coaching agents.
• Managing quality metrics and ensuring compliance with financial regulations.

Skills

UK collections domain knowledge

Excellent communication skills

Coaching skills

Proficiency in MS Office

Education

Bachelor's Degree

Job description

A recruitment agency is seeking a Trainer for UK Financial Collections based in Quezon City. The role entails training new hires and coaching agents while ensuring compliance with financial regulations. Candidates should have a Bachelor's degree and possess 2-4 years of experience in collections and banking operations. Excellent communication and coaching skills are essential, along with proficiency in MS Office. The salary package goes up to 40,800 depending on experience.