UK Collections Training Lead Onsite Night Shift

TASQ Staffing Solutions; Philippines; Presencial; PHP 670.000 - 1.116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite work

Descripción de la vacante

Tasq Staffing Solutions in Quezon City, Philippines invites applications for a full-time BPO Trainer role focused on UK Collections. This onsite position requires night shift work and no guaranteed weekends off, with responsibilities to strategize and manage capability-building programs across collection accounts.

Qualified candidates will have at least 2 years of trainer experience and 1 year in UK/US/AUS collections in the last 4 years, plus a bachelor’s degree.

Formación

• At least 2 years of experience as a Trainer with at least 1 year experience in UK/US/AUS collections in the past 4 years.
• Finished a bachelor's degree (any specialization) is required.

Responsabilidades

• Develop and manage capability-building programs aligned with company objectives.
• Plan deadlines, budgets and activities; monitor progress.
• Collaborate with program managers to identify risks and opportunities across programs.
• Analyze risks and produce program reports for management.
• Coordinate across cross-functional teams for scope, deliverables, resources, and timing.

Conocimientos

Trainer experience

Collections knowledge

Educación

Bachelor's degree

Descripción del empleo

Tasq Staffing Solutions in Quezon City, Philippines invites applications for a full-time BPO Trainer role focused on UK Collections. This onsite position requires night shift work and no guaranteed weekends off, with responsibilities to strategize and manage capability-building programs across collection accounts.

Qualified candidates will have at least 2 years of trainer experience and 1 year in UK/US/AUS collections in the last 4 years, plus a bachelor’s degree.