Onsite Travel GDS Specialist & Tech Trainer

Metacom Careers; Quezon City; On-site; PHP 279,000 - 502,200; Full time

Job summary

Metacom Careers in Manila, Philippines, seeks a GDS Support Specialist to assist customers in onsite setup of GDS solutions and to provide technical support and training.

You will coordinate with clients to identify travel technology needs, monitor GDS performance, troubleshoot issues, and stay updated on industry trends. This is an onsite role with flexible hours based on client needs.

Qualifications

• Diploma in Travel Management or IT or related field.
• 13 years of experience in customer support or technical role within travel industry.
• Proficient in using GDS tools like Amadeus, Sabre, or Travelport.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to work independently and as part of a team in a dynamic environment.

Responsibilities

• Assist customers in onsite setup of GDS solutions.
• Provide technical support and training for users on GDS functionalities.
• Coordinate with clients to identify travel technology needs and implement solutions.
• Monitor the performance of GDS systems and troubleshoot issues as they arise.
• Maintain up-to-date knowledge of industry trends and GDS developments.

Skills

GDS tools

Education

Diploma in Travel Management

Diploma in Information Technology

Tools

Amadeus

Sabre

Travelport

Job description

Metacom Careers in Manila, Philippines, seeks a GDS Support Specialist to assist customers in onsite setup of GDS solutions and to provide technical support and training.

You will coordinate with clients to identify travel technology needs, monitor GDS performance, troubleshoot issues, and stay updated on industry trends. This is an onsite role with flexible hours based on client needs.