Onsite Travel & Hospitality Specialist — Shifting

Metacom Careers; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Comprehensive training and onboarding support

Career growth and advancement opportunities

Dynamic and collaborative work environment

Job summary

Metacom Careers is seeking experienced Travel & Hospitality Specialists to join our team in McKinley, Taguig. This role involves assisting customers with travel inquiries, reservations, ticketing, and itinerary changes using Global Distribution Systems (GDS).

The ideal candidates will possess at least 2 years of GDS experience and strong English communication skills. We offer comprehensive training, career growth opportunities, and a dynamic work environment.

Qualifications

• At least 2 years of GDS experience (Sabre, Amadeus, or similar tools).
• English proficiency equivalent to B2 CEFR or higher.
• Strong customer service and problem-solving skills.

Responsibilities

• Handle travel and hospitality-related customer inquiries via phone and other support channels.
• Manage flight reservations, rebookings, cancellations, and itinerary modifications.
• Utilize GDS platforms to process travel transactions.

Skills

Proficiency in GDS platforms (Sabre, Amadeus, Galileo)

Excellent verbal and written English communication skills

Strong attention to detail

Effective problem-solving and decision-making abilities

Customer-focused mindset

Education

High School Graduate or Senior High School Graduate

Tools

Global Distribution Systems (GDS)

Job description

Metacom Careers is seeking experienced Travel & Hospitality Specialists to join our team in McKinley, Taguig. This role involves assisting customers with travel inquiries, reservations, ticketing, and itinerary changes using Global Distribution Systems (GDS).

The ideal candidates will possess at least 2 years of GDS experience and strong English communication skills. We offer comprehensive training, career growth opportunities, and a dynamic work environment.