Travel GDS Customer Support Specialist

Metacom Careers; Taguig; On-site; PHP 279,000 - 424,080; Full time

Job summary

Metacom Careers is seeking a Travel GDS Customer Service professional in Metro Manila to assist clients with booking and managing travel arrangements using GDS platforms.

We value exceptional communication, problem-solving abilities, and accurate reservations. You will stay current with GDS features and travel trends, collaborating with colleagues to improve service quality in a dynamic, fast-paced environment.

Qualifications

• High School diploma or equivalent.
• 1–3 years of Travel GDS customer service experience.
• Proficient in using GDS systems (Amadeus, Sabre, Galileo).
• Strong interpersonal and customer-focused attitude.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist clients with booking and managing travel arrangements using GDS.
• Provide exceptional customer service through effective communication and problem-solving.
• Ensure accuracy in reservations and transactions to meet client expectations.
• Maintain up-to-date knowledge of GDS functionalities and travel industry trends.
• Collaborate with team members to enhance service delivery and streamline processes.

Skills

Customer service

Communication

Problem solving

Education

High School diploma

Tools

Amadeus

Sabre

Galileo

Job description

Metacom Careers is seeking a Travel GDS Customer Service professional in Metro Manila to assist clients with booking and managing travel arrangements using GDS platforms.

We value exceptional communication, problem-solving abilities, and accurate reservations. You will stay current with GDS features and travel trends, collaborating with colleagues to improve service quality in a dynamic, fast-paced environment.