Travel GDS Concierge | Booking & Service Specialist

Metacom Careers; Pasig; Sur place; PHP 279 000 - 390 600; Plein temps

Résumé du poste

Metacom Careers in Pasig, Philippines is seeking a Travel GDS Customer Service Specialist to assist clients with booking and managing travel arrangements using GDS systems such as Amadeus, Sabre or Galileo.

You will deliver exceptional service through effective communication, ensure accuracy in reservations and transactions, maintain up-to-date knowledge of GDS functionalities and travel industry trends, and collaborate with teammates to enhance service delivery and streamline processes.

Qualifications

• High School diploma or equivalent preferred.
• 1-3 years of travel GDS customer service experience.
• Proficient with GDS systems (Amadeus, Sabre, Galileo).
• Strong interpersonal and customer-focused attitude.

Responsabilités

• Assist clients with booking and managing travel arrangements using GDS.
• Provide exceptional customer service through effective communication and problem-solving.
• Ensure accuracy in reservations and transactions to meet client expectations.
• Maintain up-to-date knowledge of GDS functionalities and travel industry trends.
• Collaborate with team members to enhance service delivery and streamline processes.

Connaissances

Customer service

Formation

High School diploma or equivalent

Outils

GDS systems (Amadeus, Sabre, Galileo)

Description du poste

Metacom Careers in Pasig, Philippines is seeking a Travel GDS Customer Service Specialist to assist clients with booking and managing travel arrangements using GDS systems such as Amadeus, Sabre or Galileo.

You will deliver exceptional service through effective communication, ensure accuracy in reservations and transactions, maintain up-to-date knowledge of GDS functionalities and travel industry trends, and collaborate with teammates to enhance service delivery and streamline processes.