Onsite Telco Voice CSR – Makati | Growth & HMO

Gratitude Philippines; Manila; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

HMO coverage + government-mandated ben

Paid training from Day 1

Career growth and promotion prospects

Stable telco voice account

Job summary

Teleperformance Makati is hiring a CSR for a Telco Voice account on-site in Makati. The role welcomes candidates with as little as 3 months BPO experience and offers a clear path for growth. You will handle telco product inquiries, provide accurate information, and ensure customer satisfaction through proactive service.

The position is full-time with shift schedules, and a competitive package. Training starts Day 1, with benefits and opportunities for career advancement within Teleperformance.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate accepted.
• At least 3 months BPO experience (voice or non-voice accepted).
• Good to excellent English communication skills.

Responsibilities

• Handle inbound inquiries related to telco products and services.
• Provide accurate information and efficiently resolve customer concerns.
• Deliver excellent customer service and ensure customer satisfaction.
• Meet quality and performance targets.

Skills

English communication

Customer service

Willing to work onsite

Education

High School Graduate

Job description

Teleperformance Makati is hiring a CSR for a Telco Voice account on-site in Makati. The role welcomes candidates with as little as 3 months BPO experience and offers a clear path for growth. You will handle telco product inquiries, provide accurate information, and ensure customer satisfaction through proactive service.

The position is full-time with shift schedules, and a competitive package. Training starts Day 1, with benefits and opportunities for career advancement within Teleperformance.