Onsite Telco Customer Support - Freshers Welcome (Clark)

Metacom Careers; Pampanga; On-site; PHP 239,000 - 286,000; Full time

Benefits offered by this job

HMO

20% Night Differential

Holiday and OT Pay

Free Medical Insurance for regulars

Insurance Coverage Day 1

Alagang Alorica – discounted medicines

13th Month Pay

Job summary

Alorica in Clark, Pampanga is seeking Telecommunications Customer Support Representatives. No prior call center experience is required, and freshers are welcome. Strong English communication skills and willingness to work on a shifting schedule are essential.

This role is onsite at Clark Freeport Zone with competitive benefits and opportunities to grow in the BPO field. Applicants from Pampanga or nearby areas are encouraged to apply, as the position offers a pathway into international voice

Qualifications

• Excellent English communication required
• Freshers may apply
• Willing to work onsite in Clark, Pampanga
• Shift schedule required
• No prior call center experience required

Responsibilities

• Handle international voice account inquiries and provide solutions
• Assist customers with billing, product information and troubleshooting
• Maintain high-quality service and customer satisfaction metrics

Skills

Excellent English communication

Customer service mindset

Education

High School Graduate or College Undergraduate/Graduate

Job description

Alorica in Clark, Pampanga is seeking Telecommunications Customer Support Representatives. No prior call center experience is required, and freshers are welcome. Strong English communication skills and willingness to work on a shifting schedule are essential.

This role is onsite at Clark Freeport Zone with competitive benefits and opportunities to grow in the BPO field. Applicants from Pampanga or nearby areas are encouraged to apply, as the position offers a pathway into international voice